Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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This must be a scam
I have no idea what kind of scam this is. I took my dog to the vet for itching on his feet.. $369 vet bill. Only $118 of the bill is applied to the deductible. The vet's exam fee is denied! I'll give this fly-by-night outfit one more chance then take it to the NYS Insurance Commissioner.
Insurer: MetLife
By: Craig
Love my MetLife Pet Insurance!
I love having my three babies insured with MetLife Pet Insurance! The claim process is so easy, the peace of mind that it gives me is unmeasurable. My two mischievous Beagles and my Akita Shephard Mix get the best care possible by having MetLife Pet Insurance!
Horrible
Don’t use this pet insurance. Firstly the app never works, which is why the process is horrible. 2nd they considered constipation as a preexisting condition which is why my claim was denied (which is absolutely insane) 3rd customer service is absolutely zero help. I am disputing the claim but I doubt anything will happen. Waste of money. Tell people to not use them!
Great service
"I submitted a claim for my dog's bills due to an illness. The filing process was easy - I was able to just upload the receipts and click a few boxes on the site. Within just a couple days I had an email fully explaining the benefits to which we were entitled (which were great), and I had the check within a week. Having pet insurance is great peace of mind as my little guy gets older. "
Insurer: Pets Best
By: Donna
Best insurance on the market!
I cannot say enough good things about Pets Best insurance. My cat and dog are both insured with Pets Best and I couldn't be more pleased. The monthly cost is affordable and offers great reimbursements and coverage. The staff when you call are absolutely wonderful and some of the kindest customer service people out there. The claims process is very easy and once submitted, they handle everything fast and efficient. If you are looking for pet insurance, Pets Best is the one to get!
Insurer: Pets Best
By: Brooke
Pleasantly Surprised with Pets Best
I filed a claim with Pets Best and received a decision in 17 days - way ahead of the typical 30-day timeframe. Pets Best even took the time out to apologize for the delay a few days before that. I didn't think there was one! My claim was accepted. I've always heard horror stories of people haggling with insurance companies and having their claims drawn out over long periods, but with Pets Best, it was so easy and quick. Thank you to all at Pets Best for your graciousness.
Efficient
I submitted a claim and within a week the money was in my bank account.
Emergency Vet Visit
Our 3 year cat had to be taken to the emergency vet. She wasn't using the litter box, eating, or drinking. Our regular vet was closed for the night and we felt like we had no choice but to take her to the emergency vet. We spent 6 hours there waiting for the results, worrying about every little thing that could be wrong. But, honestly, I never worried about the cost, I knew we picked a good plan through Pets Best. In the end our kitten was taken care of wonderfully by the vets' staff (back to normal after fluids and pain meds), and we were taken care of by Pets Best.
Insurer: Pets Best
By: Kelli
Not sure if this can get any better
Super easy to submit claim. Never had an issue.
Insurer: Pets Plus Us
By: Lukasz
Pet's Best Continues to Impress
"Our dog Hamilton has had a host of health issues over the years, but Pet's Best has been there through them all, and the financial assistance means we didn't need to make tough decisions about his care - one less thing to worry about. His recent claim for a trip to the Emergency Room was processed quickly and completely in accordance with my policy. No surprises. Thank you, Pet's Best for your continued support of our senior dog! Every Vet we've been to recommends Pet Insurance, and I do too."