Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,823 total
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Disappointing expense reimbursement
I have a pretty robust plans for two of my dogs but haven't seen any value in having coverage, since my two dogs had issues that resulted in high expenses with minimal reimbursement. Very disappointing.
Insurer: Trupanion Canada
By: Henry
I was disappointed when I tried to made my first claim to find out that the $75 US I paid to the pet poison hot line on the advice of our local emergency hospital was not covered.
I was disappointed when I tried to made my first claim to find out that the $75 US I paid to the pet poison hot line, on the advice of our local emergency hospital, was not covered.
Insurer: Trupanion Canada
By: Marilyn
Excellent prompt service
Quick fast response from my claim
Insurer: Trupanion Canada
By: Sherri
Quick turnaround on processing claim.
Quick turnaround on processing claim. Cheque was in mail 3 days later
Insurer: Trupanion Canada
By: Chris
Trupanion continually tries to find any loophole they can to not pay out.
Trupanion continually tries to find any loophole they can to not pay out. Plus the significant increase in premium Yearly is ridiculous and the reasoning I donât buy it
Insurer: Trupanion Canada
By: sheryl
Extremely satisfied
All my claims have been processed fast and with no issues. I highly recommend Trupanion.
Insurer: Trupanion
By: Elizabeth
Top notch!
Always so efficient and timely!! App makes it easy to download and submit a claim. Thank you!
Insurer: Trupanion
By: Rene
I always get a quick response to questions and claims.
I always get a quick response to questions and claims.
Insurer: Trupanion
By: Lee
Definitely recommend!
I really appreciated the quick response for authorization of treatment. Submitting claims was simple, the claim was processed quickly and payment into my back account was prompt.
Insurer: Trupanion
By: Jennifer
Poor communication after initial claim.
Poor communication after initial claim. takes to long to get paid and have denied claims in the past that in the end were totally unwarranted which took even longer to get paid. When I'm paying almost $100 a month now I expect better service and communication as to why things are taking way to long.
Insurer: Trupanion
By: Jean