Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very bad
My 5 year old staffy was dying of lymphoma, I put in a claim for all the test he needed, it took them a month to stop asking me for the same documents over and over, then my dog died, they denied my claim saying i didnt have that coverage, when I promise you, I did have it
Insurer: Pets Best
By: Kathleen
Blessing's Knee Surgery
When I initially chose to enroll with Pets Best, I was uncertain about the extent to which the policy would cover a significant claim. However, I was pleasantly surprised by the outcome. My dog, Blessing, required an extensive and costly knee surgery. Despite the high expense, the procedure was necessary, so I decided to put the insurance to the test. To my relief, the claim process was smooth and efficient, and I was reimbursed for nearly the full amount, minus the applicable deductible and co-insurance. I encountered no issues throughout the process and found Pets Best to be reliable and responsive in a time of need.
Grateful Dog Parent Here!
My dog recently went through not one, but two TPLO surgeries, and I honestly don’t know what I would have done without Healthy Paws. From start to finish, they’ve been amazing. 🐕❤️ The reimbursement process couldn’t be easier... seriously. I just uploaded a photo of the vet receipt through their app, and boom, that was it. No complicated forms, no long wait times, no hassle. The app is super intuitive and user-friendly, which made a stressful time so much easier to manage. Most importantly, I felt like my dog was truly taken care of. Healthy Paws made it possible for me to give her the care she needed without worrying about the cost. That kind of peace of mind is priceless. Highly recommend to any fellow pet parent. This is real insurance that actually works when you need it most!
Best insurance for senior furbabies!
My household loves to adopt senior animals, but getting them health insurance can often be costly. PetsBest seems to be the one pet health insurance company that doesn't make health care coverage expensive due to the age of the furbaby. Filing claims is fairly straightforward, and they are pretty generous with how much they cover. Thanks to PetsBest, we can continue to spoil furbabies during their golden years without breaking the bank.
Feedback on Pets Plus Us claim process
Our 1 1/2 old Cairn terrier somehow managed to swallow a large squeaker without our knowledge or observation (not on our premises). The resulting obstruction in the small intestine required emergency surgery from which he successfully recovered. The claim process through Pets Plus Us was smooth and simple, which I really appreciated at a stressful time. However, we were really thrilled when the whole claim was approved within 2 days of submission and the reimbursement was provided shortly after. Excellent responsive service.
Insurer: Pets Plus Us
By: Cathy
Healthy Paws Review
I only wish Blue Cross Blue Shield and our dental insurer were as convenient as Healthy Paws. Submitting claims takes, literally, seconds. They are so responsive every step of the way. It's all just so easy and transparent -- why human insurers can't match Healthy Paws is beyond me! Thank you for running a great business, HP.
Dachshund with ivdd
Pets plus us was great easy to put a claim in reimbursement was received in a timely manor cant complain at all one never plans on useing their service but sure glad when it's their our pup is on the road to recovery
Insurer: Pets Plus Us
By: Jason
Claims processing is streamline easy
The process is so easy. You just snap a picture of your paid invoice, and send it to pets best..
Favorite Pet Insurance!
We have a very active Australian Shepherd that seems to find himself in interesting positions where he ends up getting hurt. Pets best has been amazing with helping cover our vet costs over the years! I would highly recommend them to anyone looking for pet insurance.
Pets Best is the very Best
They immediately paid my claim. I uploaded the receipt from my Vet. They notified me the next day that my claim was paid.