Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,823 total


Verified September 02, 2022

I have been paying monthly premiums for 8 years and until now none of my vet bills were considered reimbursable.

I have been paying monthly premiums for 8 years and until now none of my vet bills were considered reimbursable... Exam fees aren't covered, immunizations are not covered I especially dislike the way my claim was processed. I submitted 3 invoices and there was no consolidation or summary of them, each was handled separately which led to great confusion.

Insurer: Trupanion

By: Betsey

Useful
Verified September 02, 2022

Good service and policy.

Good service and policy. Always feel that our dog is protected.

Insurer: Trupanion Canada

By: Libby

Useful
Verified September 02, 2022

Great service!

No hassles over coverage, quick payment. So different than most insurance and I tell people about you all the time.

Insurer: Trupanion Canada

By: Rick

Useful
Verified September 02, 2022

We have always had peace of mind by having Trupanion pet insurance.

We have always had peace of mind by having Trupanion pet insurance. When our dog was diagnosed with a torn CCL we really learned how efficient, caring and courteous the staff were. Great service!

Insurer: Trupanion Canada

By: Lori

Useful
Verified September 02, 2022

Thank you trupanion!

Without Trupanion my dog would not be here.

Insurer: Trupanion Canada

By: Jack

Useful
Verified September 02, 2022

Due to the fact I requested claim be submitted 3 months ago & after 5 calls & Dr Regan’s help you didn’t have invoice.

Due to the fact I requested claim be submitted 3 months ago & after 5 calls & Dr Regan’s help you didn’t have invoice. While on phone with TRUPANION i called LSAH for the 6th time a seasoned front desk employee sent the invoice over to Trupanion. Within minutes I receive email from Trupanion that invoice & documents had been received & processed. Thank you.

Insurer: Trupanion

By: Margaux

Useful
Verified September 02, 2022

Trupanion is great companion.

I'm so happy that we enrolled in Trupanion. It has helped tremendously. I just wish more was covered.

Insurer: Trupanion

By: Robin

Useful
Verified September 02, 2022

Paid for treatment then stopped paying.

Paid for treatment, then stopped paying. Not Yearly increase is terrible. Neither are Justified.

Insurer: Trupanion

By: Gail

Useful
Verified September 02, 2022

Super easy to submit claims and reach out to an actual person with any questions

Super easy to submit claims and reach out to an actual person with any questions

Insurer: Trupanion

By: Yesenia

Useful
Verified September 02, 2022

lovable bully

The agent was very understanding and helpful and the claim was settled quickly.

Insurer: Trupanion

By: ALAN

Useful

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