Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


April 06, 2024

Petsbest Has Gone Downhill

Petsbest use to be amazing. However, I am not struggling to have them pay. The claim was approved with a statement of how much they would pay. However, the money has not been deposited and every time I call Petsbest I am told to wait a few more business days. Every time I talk to someone I am given a different excuse as to why they haven’t paid. I use to recommend Petsbest but I will not recommend them anymore.

Insurer: Pets Best

By: Daniel

Useful
April 05, 2024

Life saver

My dog got sick and diagnosed with MUE, scary stuff for us and her. I'm thankful I have Pets Best for these scary times, they made filing a claim easy and informed me right away they received my claim. The only part I feel takes too long is the payout time. Once the EOB is sent I feel the payment should begin processing being that I had to borrow to pay the vet and now need to repay those debts so a fast turn around would be less stressful in a time that I'm already fully stressed. Other than that I have no problems with Pest Best and already have recommended them to several friends and family that have pets.

Insurer: Pets Best

By: Aileen

Useful
April 05, 2024

Help with Ease

I’m so impressed with Lemonade Insurance for my cat! He became sick over a weekend and took him to the vet on Monday. Was totally shocked by the bill when I left the vets. Immediately filed a claim and thankfully got a fair share of the outrageous bill back immediately. This insurance company far exceeded my expectations and with ease! I’m so thankful to have covered my cat through Lemonade!

Insurer: Lemonade

By: Elizabeth

Useful
April 05, 2024

Wonderful company

I'm so thankful to have my little doggie's insurance through Healthy Paws. Soon after getting her covered she had to spend 3 nights in the hospital due to developing an allergy to her heartworm medicine. The bill was quite expensive, but Healthy Paws processed the many claims quickly. Now my little rescue doggie is sick again with a chronic illness. I just can't believe it. :-( Being absolutely heartbroken, Healthy Paws has also quickly paid the claims again which, although still devastated, I don't have to be quite so stressed out. Forever grateful to this company. Truly blessed and thankful.

Insurer: Healthy Paws

By: jillian

Useful
April 04, 2024

Thank you!

I can’t thank you enough for processing our claim so quickly. Ranger had to have an ACL done and 1 week after the surgery our claim was approved and we were reimbursed. They even sent an email to check on him. That’s what I call a caring pet insurance with excellent customer service! Thank you again.

Insurer: Healthy Paws

By: Jennifer

Useful
April 04, 2024

The Best!

I have been with Healthy Paws since 2017. I actually have 2 dogs. The other is a micro doodle. This insurance is amazing! My Ridgeback developed a disorder, which has led her to be on 2 medications. Without fail, every time I submit the claim, I am reimbursed within 2 days. She also had a dental cleaning, where they found a cracked tooth, which needed to be extracted, and they paid 100% of the $1400 bill. I am so pleased with this insurance.

Insurer: Healthy Paws

By: Nancy

Useful
April 03, 2024

Awesome job

I have nothing but great things to say about MetLife pet insurance. I have 6 dogs all insured with MetLife. It's easy to submit claims and they pay quickly even when the claim is large (TPLO surgery) and to date have approved all claims. I couldn't be happier with MetLife only wish I had signed up years ago.

Insurer: MetLife

By: Ann

Useful
April 03, 2024

Healthy Paws Excellent!!

I have a four-year-old mixed breed puppy, who needed surgery for a torn ACL. Needless to say, the operation was quite expensive, but with Healthy Paws I had no worries. The claim was submitted and reviewed within 24 hours. No problems, issues, or questions. Reimbursed the full amount per contract… Can’t ask for anything better. Customer service is excellent. Highly recommend Healthy Paws.

Insurer: Healthy Paws

By: Joanne

Useful
Verified April 03, 2024

I love Trupanian!

I submitted two claims yesterday and this morning both have been approved for 90%! Thanks to Trupanion I can get my girl the help she needs. Submitting claims is easy and approval comes quickly.

Insurer: Trupanion

By: Joan

Useful
April 02, 2024

So Grateful

I had to take my 4 year old dog to an emergency vet late one Sunday evening. Turned out she had an anaphylactic reaction to something and she could have died if she didn’t get to a vet. She was given IV, cold plasma, they did an ultrasound and she had to stay there overnight. Healthy Paws insurance handled my claim so quickly and even sent an email several days later to see how Juliet was doing. I was so grateful. I recommend Healthy Paws Insurance to every pet owner.

Insurer: Healthy Paws

By: Andrea

Useful

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