Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
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Simple and easy
Easy sign up, reasonable price, knowledgeable staff, complete coverage.
Insurer: Trupanion Canada
By: Chris
A Great Insurance Provider for your pet
Trupanion is the best! I have just completed my second claim and found the employees to be over the top and helpful. My second claim was initially declined which I found strange so I sent an email questioning the result. Again, the employees were respectful and willing to review. On review, my claim was covered!
Insurer: Trupanion Canada
By: Karen
Very professional and extremely quick when submitting claims
Very professional and extremely quick when submitting claims
Insurer: Trupanion Canada
By: Susanne
Would never go without Trupanion
You guys are convenient for claims submission and usually the adjudication is quick
Insurer: Trupanion Canada
By: Jennifer
Trupanion Coverage, A Lifetime of Help
Although the monthly premium is expensive, Trupanion steps up to the when the emergency care is required for your pet. Trupanion hit a homerun for my pet over the 10 years of his short life.
Insurer: Trupanion
By: James
My up and down experience
Disappointment about amount reimbursed
Insurer: Trupanion
By: Richard
Not enough covered and took a long time.
Not enough covered and took a long time.
Insurer: Trupanion
By: Rachel
Pleased with Trupanion response to my claim.
Pleased with Trupanion response to my claim.
Insurer: Trupanion
By: Jane
Filing, processing & payment are fast.
Submitting claims is very easy. Claims are processed and paid very quickly.
Insurer: Trupanion
By: Jean-Pierre
Avoid Trupanion like the plague
We've had Trupanion coverage for more than a decade for two small rescue dogs. In the beginning, our experiences with Trupanion were good, but as the dogs have gotten older, and their needs more extensive, we've had nothing but problems in getting them to cover claims. I get that insurance companies don't make money when they help you, but we're experiencing things like having medications they've taken for years suddenly being denied for coverage. Don't get me started on the hoops they make you jump through to appeal. Or their unwillingness to listen to the vet's appeals on your behalf. The fact that our premiums have increased more than four-fold over the years is bad enough, but lately they have started putting so many barriers in the claims process that it's just easier to give up. Our vet is frustrated at the time he has to spend navigating their convoluted claims process and if I had to choose between my vet and Trupanion, there's no contest. Paying $370 per month to insure two small dogs only to fight over every penny claimed is a harsh lesson. I'd recommend staying away from Trupanion. Read the recent reviews -- they tell the story of a company with serious issues. I regret my decision to purchase insurance with Trupanion and hope to help others avoid the horrible experiences we have had with them.
Insurer: Trupanion Canada
By: Jackie