Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified May 06, 2023

No fuss reimbursement of expenses paid promptly

No fuss reimbursement of expenses, paid promptly

Insurer: Trupanion Canada

By: John

Useful
Verified May 06, 2023

Very happy with Trupanion's service.

All our claims have been processed promptly and without hassle. Trupanion is a great company.

Insurer: Trupanion

By: Peter

Useful
Verified May 06, 2023

TomFoxboroMass

Claims processed quickly through my vet.

Insurer: Trupanion

By: Tom

Useful
Verified May 06, 2023

Coverage Good/Premiums Raised Too Often

Communication is scarce at best. I had a claim for Rx food and when I returned to the vet to get more, I was informed that the claim was denied. According to my contract there is a time period where Rx food is covered. You also claim that you do not raise a premium more than 1 time in any given year but that's not so either. From Nov.2021 to Nov. 2022 my premiums were raised 4 times...2 times per cat I suspect. On Nov. 18,2022 you announced Savannah's insurance would increase to $48,40 and now in May of 2023 you are raising it again but to $70. You are raising 2x/per year and now, not 5-10%... $48 to $70 is very significant...This is not what you claim in your literature. What will it be in November '23? $100/month? At $70/month it now becomes something to think about dropping.

Insurer: Trupanion

By: Kathleen

Useful
Verified May 06, 2023

Trupanion is a must for your pets

Fast approval

Insurer: Trupanion

By: Greg

Useful
Verified May 06, 2023

Trupanion Pet Insurance

Love Trupanion. Great Pet Insurance. Pays You Back Fast!

Insurer: Trupanion

By: Tania

Useful
Verified May 06, 2023

Glad I invested in Trupanion

So far so good. I've submitted 9 claims (on 4/27 - 5/1) thus far. 3 Claims have been paid according to policy, I'm awaiting status on the other 6 claims. I'll probably contact customer service next week if claims aren't paid since my credit card bill will be due mid-May and I'lll need to cover the balance.

Insurer: Trupanion

By: Joe

Useful
Verified May 06, 2023

Efficiency of claims dept.

Staff is very knowledgeable and efficient, never hav had a problem exposing a claim.

Insurer: Trupanion

By: Marlene

Useful
Verified May 05, 2023

Great

Fast easy and cost effective

Insurer: Trupanion Canada

By: Amy

Useful
Verified May 05, 2023

Affordable Canine Cancer Care

My dog has cancer. Having Trupanion pet insurance means we can make medical decisions based on what is best for our dog rather that basing them on the cost.

Insurer: Trupanion Canada

By: Jacqueline

Useful

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