Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified May 03, 2023

Always there when you need them

Compassionate, and always pays

Insurer: Trupanion Canada

By: Amanda

Useful
Verified May 03, 2023

Because even though I’ve had a few hiccups with Trupanion.

Because even though I’ve had a few hiccups with Trupanion. I still believe it’s the best pet insurance company and I feel confident I’ll get great treatment. I don’t regret one moment of signing up 12 years ago. My little 4 legged girl deserves nothing but the best.

Insurer: Trupanion

By: Lesley

Useful
Verified May 03, 2023

My first animal insurance adventure

I have sent my bills in to really see what is covered and they replied with answers and sent money to my account

Insurer: Trupanion

By: Stephen

Useful
Verified May 03, 2023

Outstanding insurance!

Trupanion always pays claims fairly and quickly. Their coverage is outstanding, and I recommend them to all of my doggie clients at my daycare business. They are a top notch company. Thank you Trupanion.

Insurer: Trupanion

By: Carol

Useful
Verified May 03, 2023

Trupanion Claims Review

We found the whole claims service prompt, detailed and compassionate. Thank you Trupanion.

Insurer: Trupanion

By: Catherine

Useful
May 02, 2023

Pet insurance claims

Great insurance and our Vet clinic is the best-of-the-best. Pets Best is very clear about what they will cover, what they won't cover and what they will partially cover. The claim process is quite easy. Suffice it to say we are very pleased with our Veterinarian AND our pet medical insurance. Our small cat has better medical and dental insurance than our dental insurance.

Insurer: Pets Best

Veterinarian: VCA Lilburn Animal Hospital

By: B

Useful
May 02, 2023

Excellent - Healthy Paws App, Claim Process, Customer Service

My golden doodle (2.5 years old) recently faced a serious health concern that had both long term health as well as immediate financial impact. In the midst of these stressful life events, it was extremely simple to navigate the Healthy Paws app to submit claims. I remember early on, enrolling into the product was super streamlined as well. I think the Healthy Paws team has figured out the optimal balance of direct customer interaction (via emails etc ) vs self serve technology that is simple to use. I have been very impressed with the claim processing workflow that gives the customer a clear sense of processing times, explanations for coverage etc. Very happy with the Healthy Paws team and looking forward to a long continuing relationship.

Insurer: Healthy Paws

By: Kaushik

Useful
May 02, 2023

Do not recommend!

All of my claims were denied because my dog was born with the illness so then what is the point of pet insurance if it is not going to cover any of the future costs? I am very disappointed. I spend hundreds of dollars with Pets Best insurance for nothing and not including thousands of dollars I spent on my dog's vet hoping insurance will cover some of it. I do not recommend if your dog is prone to getting sick due to previous illness.

Insurer: Pets Best

By: Meliza

Useful
May 02, 2023

Amazing Pet Insurance.

Hello to everyone out there, I got MetLife Pet Insurance through my company's offering, and it is very safe to say that I am so happy that I did. I could not ask for a better Pet Insurance Company. I took my puppy to a vet due to his not eating and pooping diarrhea and a little blood and the vet cost me a little over a thousand dollars. I made a claim for the vet bill and within approx. 10 days, they sent me a check for almost $900. I cannot imagine what I would do without my insurance. Especially in these tough times. I strongly suggest you guys check MetLife out. Take care!

Insurer: MetLife

By: Adam

Useful
Verified May 02, 2023

Excellent

Always excellent. Great coverage helpful staff. Very happy with this company

Insurer: Trupanion Canada

By: Judy

Useful

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