Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I feel very safe and confident with this insurance company.
I feel very safe and confident with this insurance company. My pets have had several emergencies and Trupanion has been them for them all.
Insurer: Trupanion Canada
By: Tamara
Because your processing & payment of claims submitted has fallen apart!
Because your processing & payment of claims submitted has fallen apart!! Iâve been waiting 10 days now- where it used to be 48 hrs!
Insurer: Trupanion
By: Debbie
Job well done!
Handled exactly as I expected and no surprises!
Insurer: Trupanion
By: Gary
The Gift of Extra Time
I am very grateful to the team at Trupanion. It was devastating when our corgi, Waffles, was diagnosed with cancer at age 12. But Trupanion helped to ease the financial burden of surgeries and cancer treatment during a very difficult time. We appreciated how easy it was to submit invoices, how promptly claims were processed, and the compassion of their staff. As a result of the treatment we got to spend more time with our sweet boy than we otherwise would have. Thank you, Trupanion team, for that precious gift.
Insurer: Trupanion
By: Brian
The claim was logged/entered Incorrectly by Trupanion so I Had to run down the medical records and submit an appeal!
The claim was logged/entered Incorrectly by Trupanion so I Had to run down the medical records and submit an appeal! Several Claims Have Been Logged/Entered Incorrectly - and thus rejected because the diagnosis was entered incorrectly! They made the mistake so they should fix it without making me submit an appeal with medical records!
Insurer: Trupanion
By: James
We have had Trupanion for over 8 years and ALL of our experiences with them has been positive.
We have had Trupanion for over 8 years, and ALL of our experiences with them has been positive. Dependable, reliable and timely in there response to claims, and providing information.
Insurer: Trupanion
By: Ray
excellent company
This company is true to its' word. After my deductible, they have paid 90% of my young dog's oncology and vet bills. I would never have been able to afford this treatment. They answer all calls promptly and with a satisfying answer. Claims process is easy and reimbursement is quick! I HIGHLY recommend them
Insurer: Pets Best
By: Sharon
I love this company
My cat is 16.5 and has multiple health issues, and Trupanion has come through for me time and again. Their customer service is outstanding and the claims process literally could not be easier. Thank you, Trupanion.
Insurer: Trupanion
By: Karen
Very Happy with PPU
I adopted an older dog from a shelter. I signed up with Pets Plus Us and a few months later he blew a disc in his back. Insurance paid for his MRI, spinal surgery and the following complication of aspiration pneumonia from inhaling some vomit. They paid out just under $15,000. I couldn't be more grateful! We are back at the vet this year with more health problems and PPU continues to pay out claims.
Trupanion is the best Pet Insurance!
My vet submittted about 5 to 6 claims through the website and only 2 were reviewed and assessed for payment. They are having to do the claims again
Insurer: Trupanion Canada
By: Sylvia