Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 13, 2025

I’ve had insurance for several years…

I’ve had insurance for several years including losing one of my furry babies. The claim process has been very clear and easy.

Insurer: Fetch

By: Kimberly

November 13, 2025

The claim process is easy and great customer service

The claim process is easy. I've had to speak to someone a couple of times, but both times the agent was very helpful and knowledgeable.

Insurer: MetLife

By: Julie Bedwell

November 13, 2025

Absolutely horrible company

Absolutely horrible company! I am stopping payment thru my credit card company as I am locked out of their website, can't upload claims, when I did upload one a few months ago, they are denied and no one ever answers the phone. Their website has been down for over a month. Horrendous.

Insurer: Pets Best

By: melissa

November 13, 2025

Great service and answered all of my…

Great service and answered all of my questions !! Third time I have used Nationwide….like that they cover preventative care ! 😊👍

Insurer: Nationwide

By: Kate

November 13, 2025

the best pet insurance bar none

Easy to file online for claims. Very quick processing. money transferred through zelle.

Insurer: MetLife

By: Marco

November 13, 2025

Amanda was incredible

Amanda was incredible! Not only did I receive all of the information I needed regarding my coverage and potential claims, she was also personable, helpful, and genuine. It was a pleasant call to insurance, which I think is quite rare!

Insurer: Fetch

By: EH

November 13, 2025

Great pet insurance and easy to file a claim.

Filing a claim is very easy, it does take awhile for it to be processed. We find the reimbursements to be fair.

Insurer: Pets Best

By: Ark

November 13, 2025

thank you so much to kaitlyn

thank you so much to kaitlyn! helping me getting my claim sorted out. her patience and understanding made me at ease completing the claim.

Insurer: Fetch Canada

By: tony Tiger

November 13, 2025

Filing claims via the MetLife app on my…

Filing claims via the MetLife app on my phone is fast and convenient. The Vet chat is also great when you have general concerns and want a second opinion with your pets symptoms. I have called customer service with plan changes and everything was taken care of.

Insurer: MetLife

By: customer

November 13, 2025

If only human health insurance were…

If only human health insurance were this good. Reimbursement is quick, easy and paperless. Just upload your documents to the MetLife Pet Insurance portal. After review, receive payment.

Insurer: MetLife

By: LaToya

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