Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 13, 2025

Easy claims processing

Easy claims processing, customer service is outstanding and understandable explanations

Insurer: Pumpkin

By: Tracy

November 13, 2025

They are always on top of my claims and…

They are always on top of my claims and very professional on phone .

Insurer: Pumpkin

By: Angelina

November 13, 2025

Fetch makes it easy to file a claim

Fetch makes it easy to file a claim. Gives excellent information on wait time for review and finally when paid. Great company!

Insurer: Fetch

By: Lois

November 13, 2025

Quick service!

Quick service!

Insurer: Trupanion

By: Kim

November 13, 2025

Trupanion makes my dog's life possible even though she has cancer

I am grateful to have Trupanion coverage, as it would be difficult to afford cancer treatments for my dog without it. Trupanion is very quick to assess invoices and reimburse me: it happens within days of my putting my invoices into the Web site. I find the Web site easy to use, and the instructions clear. Claire's cancer is manageable with this comprehensive coverage.

Insurer: Trupanion

By: Tracey

November 13, 2025

Emergency Room Visit

Dog had to go to emergency room and the hospital was able to connect with Trupanion and do my refund right there at the hospital where I did not even need to file a claim such a great convenience I would give more than five stars for this if possible

Insurer: Trupanion

By: Scott

November 13, 2025

The company did well with explaining…

The company did well with explaining each option and what each option cost and at the end, they did a good job explaining what my option covers and doesn’t cover also the website it was a nice easy layout to maneuver through

Insurer: Nationwide

By: customer

November 13, 2025

Denied claim - Won't be keeping this insurance

There was very little communication during the claims process and when you call someone....they can't help. They can just tell you it's been reviewed. Then the claim was denied for "pre-existing" but there was not pre-existing. I will be cancelling this insurance.

Insurer: Pets Best

By: Jennifer

Useful
November 13, 2025

I liked the $10,000 annual coverage…

I liked the $10,000 annual coverage despite the $2,500 annual deductible. All pet insurance policies don’t cover pre-existing, so that clause was off the table as a consideration. Paying $50 a month to get $10,000 protection was a no-brainer.

Insurer: MetLife

By: Dionisio Goden

November 13, 2025

Easy and fair

The ease in submitting the claim and they reviewed fairly.

Insurer: Pumpkin

By: Jessica

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