Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
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Every Claim unpaid
Every Claim I have made has been denied even to getting teeth taken out it makes no sense
Insurer: Trupanion Canada
By: Pauline
Nemo's Vet visit
It made going to the vet stress-free and easy! I was able to worry about my cat Nemo's health instead of his vet bill. The vet hospital being able to use direct billing saved me from remembering to submit a claim later. Also I love that Trupanion will text me updates about my claims.
Insurer: Trupanion Canada
By: Mandi
Reasonable Service with Trupanion
It would be nice if the adjusters/adjudicators followed the history of submissions. One invoice does not close the case and therefore the deductible shouldn't be applied a second time. And it shouldn't take several weeks before Trupanion owned up to its mistake. Also, Trupanion needs to cover more of the items on an invoice like ie. HST.
Insurer: Trupanion Canada
By: Gabriel
Quick and easy
Very easy to use and quick
Insurer: Trupanion Canada
By: Ed
Always great customer service and fast at paying claims
Always great customer service and fast at paying claims
Insurer: Trupanion
By: Judy
Ease of getting coverage.
Ease of getting coverage.
Insurer: Trupanion
By: Jade
Claims
Its been taking longer than usual to process claims.
Insurer: Trupanion
By: Karren
The veterinarian office sent my claim for my pet for me thru trupanion express portal and I received my reimbursement in the next two days.
The veterinarian office sent my claim for my pet for me thru trupanion express portal and I received my reimbursement in the next two days. It was so fast and easy
Insurer: Trupanion
By: Andrea