Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified April 27, 2023

Every Claim unpaid

Every Claim I have made has been denied even to getting teeth taken out it makes no sense

Insurer: Trupanion Canada

By: Pauline

Useful
Verified April 27, 2023

Nemo's Vet visit

It made going to the vet stress-free and easy! I was able to worry about my cat Nemo's health instead of his vet bill. The vet hospital being able to use direct billing saved me from remembering to submit a claim later. Also I love that Trupanion will text me updates about my claims.

Insurer: Trupanion Canada

By: Mandi

Useful
Verified April 27, 2023

Reasonable Service with Trupanion

It would be nice if the adjusters/adjudicators followed the history of submissions. One invoice does not close the case and therefore the deductible shouldn't be applied a second time. And it shouldn't take several weeks before Trupanion owned up to its mistake. Also, Trupanion needs to cover more of the items on an invoice like ie. HST.

Insurer: Trupanion Canada

By: Gabriel

Useful
Verified April 27, 2023

Quick and easy

Very easy to use and quick

Insurer: Trupanion Canada

By: Ed

Useful
Verified April 27, 2023

Always great customer service and fast at paying claims

Always great customer service and fast at paying claims

Insurer: Trupanion

By: Judy

Useful
Verified April 27, 2023

Ease of getting coverage.

Ease of getting coverage.

Insurer: Trupanion

By: Jade

Useful
Verified April 27, 2023

Claims

Its been taking longer than usual to process claims.

Insurer: Trupanion

By: Karren

Useful
Verified April 27, 2023

The veterinarian office sent my claim for my pet for me thru trupanion express portal and I received my reimbursement in the next two days.

The veterinarian office sent my claim for my pet for me thru trupanion express portal and I received my reimbursement in the next two days. It was so fast and easy

Insurer: Trupanion

By: Andrea

Useful
Verified April 27, 2023

Trouble Free Claims Experience

The whole claim process was extremely easy. Direct deposit of the claim payment to my checking account was quick and a definite plus.

Insurer: Trupanion

By: Jeffrey

Useful
Verified April 27, 2023

Lucy's Addisons disease

Trupanion has met and exceed all expectations

Insurer: Trupanion

By: Roger

Useful

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