Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 13, 2025

thankful for this service,

just so thankful for this service, Every claim return is complete and self explanatory

Insurer: Healthy Paws

By: Ronald Wyman

November 12, 2025

Honestly this is a waste of time and…

Honestly this is a waste of time and money. We have had insurance with trupanion for 8 years. They have covered so little of the two emergency medical claims (both claims under $1000) we have needed to make and the increased in how much we pay a month is horrendous (have more than doubled) over the years. I would recommend if you get a dog just open a savings account for unexpected costs instead of something as pathetic as this 'insurance'. It is a joke. I will never be using trupanion again for future pets and will strongly discourage anyone considering it in the future going with them.

Insurer: Trupanion Canada

By: kristiina Wood

November 12, 2025

Every time I submit a claim

Every time I submit a claim, it takes longer and longer. The average is 7-8 weeks. This last one is going on 3 months. The claim was first submitted in 3 weeks after the visit. Met Life claimed they received a blank form from me. Did a human see this and contact us? No, that accounted for 3 week delay. Three mistakes where made costing a total of 8 weeks. Finally the claim was settled and it took 9 days for it to get into the mail. Note, the email they had on file was not ours. The email link was for payment type (Mail or direct deposit). I would drop this company in a minute if my 13 year old dog was healthy. Most companies do not insure animals with pre-exiting conditions. So I am stuck. It is either this or no insurance. I do not recommend this insurance company. Look elsewhere.

Insurer: MetLife

By: William Gross

November 12, 2025

Easy to file a claim and a fast process…

Easy to file a claim and a fast process to complete.

Insurer: Spot

By: Mrs Haiying Tu

November 12, 2025

Excellent Service

I submitted a claim for reimbursement after my pet was severely injured and was happy with how quickly the claim was processed and reviewed.

Insurer: Spot

By: Victoria Fuentes

November 12, 2025

Very easy to submit a claim.

Very easy to submit a claim.

Insurer: Embrace

By: Ray Kimbrell

November 12, 2025

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️ I had such a great experience using this site! The process to file a claim was super easy and straightforward — everything was clearly explained, and it only took a few minutes to complete. The layout is clean and user-friendly, and I really appreciated how quick and efficient the whole process was. Highly recommend this site to anyone who wants a fast and hassle-free way to submit a claim!

Insurer: Embrace

By: customer

November 12, 2025

Our First Experience With Embrace!

Recently, our rescue puppy, JR, now 9 years old, required surgery for an ear hematoma. We have had Embrace Insurance since we brought him home but until now, had never used it, so I was a little apprehensive about filing a claim. I have to say that it was one of the easiest, most transparent processes I have ever been through with any insurance company. I uploaded the invoice from the vet, answered a few short questions, and the submission was done. The time was 3:18 pm EST. At 3:34 pm EST I received an email acknowledging the submission and giving us the good news that the claim was complete and that the surgery was covered by our policy! Embrace kept me informed every step of the way, the submission process was simple and clear, and the resolution was lightning fast! I am still shaking my head in disbelief at how easy this was, and thankful that I kept this coverage from the beginning. This is a great company that I highly recommend! Well done, Embrace!!! And THANK YOU!!!

Insurer: Embrace

By: Alan Landry

November 12, 2025

Embrace is great!

Embrace is a great company to insure your pets; we have worked with them for at least 10 years. Submitting claims is easy, they cover a great amount, and I have never had issues with them. It's nice to have the trust that our pets can get the care they need, and we can afford it because of Embrace.

Insurer: Embrace

By: Julie Wensel

November 12, 2025

Spot is the best pet insurance route you can go!

Spot is the best possible pet insurance I could've gone with. They were quick and reliable with processing my claim and refunding me. As well as being kind and thoughtful enough to call me and personally send condolences for my cat who passed away recently. That meant the world to me. I will continue with Spot insurance since I trust them to fully take care of both me and my cats. Thank you.

Insurer: Spot

By: Caitlynn

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