Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified April 25, 2023

Super happy with results and accuracy

I had several claims from, new vet appointments and new ophthalmologist appointments times 2, with prescription receipts all from well over a year due to a major move. Trupanion covered them all in various ways but all above and beyond my expectations!!! Thanks Trupanion!!!!

Insurer: Trupanion

By: Susie

Useful
Verified April 25, 2023

Because eventhough I I had a little bit of a rough time trying to figure out my first claim for Rosie when I talked to someone they really helped me through the process.

Because eventhough I I had a little bit of a rough time trying to figure out my first claim for Rosie, when I talked to someone, they really helped me through the process. I was also kept informed by email the steps that my claim had to go through and a timeline for when I might expect the claim to be decided. I am not very tech savvy so they were great! Thank you Trupanion.

Insurer: Trupanion Canada

By: Pansy

Useful
Verified April 25, 2023

Easy submission Fast Response

I have always had a great experience with Trupanion. From your excellent customer service agents to the quick turnaround for claims, I recommend Trupanion anytime someone is looking for insurance

Insurer: Trupanion Canada

By: Charmaine

Useful
Verified April 25, 2023

Trupanion really cares

Having Trupanion is a life saver knowing that my dog is protected and being taken care of gives me a peace of mind. Submitting claims can’t be any easier than it is with Trupanion. They are diligent going thru the information you send all th while keeping me informed every step of the way. The process the claims quickly and before you know it you have the check in you hand. I’m very happy with Trupanion

Insurer: Trupanion

By: Kathleen

Useful
Verified April 25, 2023

Great Experience with Trupanion

I always have a good experience with Trupanion. I like how Trupanion works with the veterinarian to process claims during appointments with your pet.

Insurer: Trupanion

By: Tiffani

Useful
Verified April 25, 2023

I am always so impressed with how quickly the claims are processed!

I am always so impressed with how quickly the claims are processed!

Insurer: Trupanion

By: Kristina

Useful
Verified April 25, 2023

Poor Claim Response Times

I reached out for an update for my claim as it had been over two weeks. After talking with a rep, they let me know the claim was pending additional records from Emancipet. I had previously sent in these records and the rep confirmed they were received and now they can move forward with my claim. I don’t understand why my claim was in limbo for son long when there were no issues with my claim.

Insurer: Trupanion

By: Anthony

Useful
Verified April 25, 2023

Glad I chose Trupanion!

I was really grateful that Trupanion pitched in for the unexpected care needed during Charlie’s neuter, including the extraction of some of his puppy teeth. I am glad I chose Trupanion, the claims process is so easy and totally fair!

Insurer: Trupanion

By: Charlie

Useful
Verified April 25, 2023

Marianne 1st time having pet insurance

The only negative I had was having to submit the claim 3 times.

Insurer: Trupanion

By: Marianne

Useful
Verified April 25, 2023

The overall process went very quick and efficient and included to separate vets.

The overall process went very quick and efficient and included to separate vets. Hoping it goes as well with surgery consult on Thursday.

Insurer: Trupanion

By: Laurie

Useful

Compare top pet insurance providers plans.