Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified April 24, 2023

I was sitting on the floor at the emergency vet with my dog.

I was sitting on the floor at the emergency vet with my dog. I was already out of my mind for obvious reasons and I had questions about filing a claim since my regular vet does it electronically and I have no idea how to do it. She told me everything I needed to know and she said it was all going to be covered and of course she gets 10/10 for being a soothing voice in the middle of a nightmare experience!!!

Insurer: Trupanion

By: Candice

Useful
Verified April 24, 2023

Thank you!

The representative from Trupanion took a great deal of time answering my questions and encouraging me. The checks of reimbursement came in a timely manner. We had hesitated a great deal whether to get insurance or not since we are retired and it costs quite a bit each month but we are glad we did.

Insurer: Trupanion

By: Sue

Useful
Verified April 24, 2023

My dogs best friend trupanion

very fast claims paid directly to my checking account

Insurer: Trupanion

By: John

Useful
Verified April 23, 2023

Danielle - Talia's mom @taliatheiggy

When I tried to share my documents on line with Trupanion .. it was very challenging .. I called the operator for Trupanion and they said it will take up to 30 days for my claim to go through and it easier for the vet for it to do it. So I asked my vet and within hours I got a response from Trupanion. I called Trupanion what the best way to claim. It seems like they forgot to tell me just to go through my vet for the vet to send documents.

Insurer: Trupanion Canada

By: Danielle

Useful
Verified April 23, 2023

Claims are fast and easy.

Claims with you are always quick and easy - the reimbursement comes quickly into my account and your decisions are clear.

Insurer: Trupanion

By: Edie

Useful
Verified April 23, 2023

Easiest claims ever you take out all the worry

Easiest claims ever you take out all the worry

Insurer: Trupanion

By: John

Useful
Verified April 23, 2023

Great service!

Love the service I received and quick response to my vet bill.

Insurer: Trupanion

By: Miguel

Useful
Verified April 23, 2023

Great Experience with Claim

My cat was throwing up and hadn't eaten nor drank anything for 2 days. He was just laying down or sleeping all day and night. I was afraid that he might have eaten one of his toys. I called my vet and they were able to see him the same day I called. My vet recommended that he have an ultrasound and several other treatments. I had no idea that Trupanion would cover some of the costs. I had just planned on using my credit card. When I went back to pick up Cashew they informed me that since I have Trupanion they had submitted the claim for me. By the time I made it back home, Trupanion had already paid the claim and the difference (my potion) was billed via a text. I was pleasantly surprised at how fast and efficient the whole process was. I had expected that I was going to pay the whole bill but Trupanion came to the rescue.

Insurer: Trupanion

By: Blanca

Useful
Verified April 23, 2023

Claims process was easy and fast!

My dog had to be admitted for a foreign body ingestion. The pre-approval for the claim was approved within a few hours and the final claim was approved within 3 days and the money was in my bank account the next day. Very happy to be able to pay that balance off my credit card right away and not have to worry about carrying that debt with me for months.

Insurer: Trupanion

By: Kristina

Useful
Verified April 23, 2023

Simple and efficient claim processing

Seamlessly handled by my vet and Trupanion so I only had to pay the net out of pocket

Insurer: Trupanion

By: Peter

Useful

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