Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
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Excellent communications and speed
Seamless as always!
Insurer: Trupanion Canada
By: Diane
Happy Dog Happy Owner
Claims are always paid in timely fashion. Their policy is very easy to understand !
Insurer: Trupanion
By: Lise
Trupanion is the Best!
Claims have always been paid very quickly
Insurer: Trupanion
By: Robin
Lynn is at the mercy of your system.
Lynn is at the mercy of your system. Trupanion stumbled on my claim with the lame excuse that they hadnât downloaded a weeks worth of emails and claims. My 5 year old dog ended up passing away from and inoperable mass and not only was the fact that we had insurance a moot point; Trupanion originally claimed his vet bills were ineligible due to their own confusion and added pressure to an already horrible situation. They ultimately approved the claim but the added chaos is not appreciated. I notice they are never late or have trouble when they want their payment. Sad and disappointing. Not Lynnâs fault but definitely the companyâs.
Insurer: Trupanion
By: Claire
Best Insurance for your pet!
The turn around time for claims is outstanding! Processed so fast.
Insurer: Trupanion
By: David
Pet Insurance
I have had Pet Insurance on ALL my animals for well over 20 years. All have had TruPanion as to me, they are the best. I have multiple animals always Currently I have 3 cats and am preparing for 2 dogs....all will have pet insurance. TruPanion is like family to me....the ease, thoroughness and understanding of your situation in placing a claim, talking to someone who truly understands and empathizes with you is wonderful - especially when you are going through it. Please remember, it is not IF something will happen, it WHEN.
Insurer: Trupanion
By: Sharon
Healthy Paws Pet Insurance - Highly Recommended
Healthy Paws Pet Insurance has given me peace of mind and made dealing with healthcare issues for my cats less stressful. I have 3 cats under this insurance. The website is user-friendly for submitting claims and backup documentation. My experience with Healthy Paws Pet Insurance is that they process claims and make payments very quickly. They also send a followup email to find out how my pet is doing after a medical procedure.
Insurer: Healthy Paws
By: Catherine
I can’t cancel my insurance
It’s hard to cancel the insurance as they require you to speak to a live person and whenever you choose option- cancel insurance no one answers. When you file a claim you have to submit a lot of documents before you can get paid depending upon their approval and how much you can get.
Insurer: Fetch
By: Emma
So happy with Pet First
I have been a customer ever since adopting my sweet dog. Pet First has always been responsible, courteous and helpful in settling my claims. The only small issue I have is that their EOB's can be confusing but whenever I call customer service, the explanation is always provided so that I could understand how the amounts were calculated. So glad I have Pet First coverage for my dog. Highly recommend!
Insurer: MetLife
By: Linda
Because claims are processed quickly and customer service is excellent
Because claims are processed quickly and customer service is excellent
Insurer: Trupanion Canada
By: Nardia