Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Emergency treatment
You don't cover exam????? How do you know whats wrong with the pet. You owe me 179,00 or i will find a better insurance comoany
Insurer: Trupanion
By: Pamela
Great service and coverage
Great service and coverage
Insurer: Trupanion
By: Carrie
Healthy Paws came through for me
I started a health insurance plan for my dog when we rescued him from the shelter 3 years ago. Fortunately, I didn't need to submit any claims to Healthy Paws for about 3 years and it seemed I was paying for something I wasn't really needing....until we had a doggie medical issue that required surgery. Filing the claim with Healthy Paws was easy. I paid the vet bill at the time of service, went home and opened the Healthy Paws app. I took a picture of the vet bill through the app and sent in the claim. Healthy Paws asked for the vet notes to be sent over to them as well, and after my vet sent over the notes, I had a check in my mailbox covering exactly what they said they would cover. When my dog went in for surgery 2 weeks later, I did the same thing with the pet hospital bill, and again within 2 weeks I got a check from them that covered everything they promised to cover. The policy saved my thousands of dollars on the surgery. There were no "fine print" issues or "got'cha" technicalities. Their coverage details were clear from day 1 and they delivered exactly as advertised when I needed them most. The health insurance is a gamble, but if you're looking for it, my experience with this company has been wonderful. They even sent out an email asking how my dog was doing about a week after his surgery. Healthy Paws came through when I needed them and filing claims with my phone and the app was simple. My dog is healing from surgery, and I would have been scrambling to find a way to pay if I didn't have this plan with Healthy Paws. If you're questioning how reliable they would be if your pet had an issue, I couldn't ask for a better and easier experience than what they just provided for me and my dog.
Insurer: Healthy Paws
By: Robert
Scam, don't waist your time
Bought one of their most expensive plans at $125 per month. We had a puppy that started having diarrhea and the vet recommended an abdominal ultrasound to rule out a blockage. Total for visits and ultrasound was just under $2k. This scam of a company paid $40. Don't waste your money. Will be saving the $125 per month from now on.
Insurer: AKC
By: Clayton
Because of Keisha's understanding of our situation with Brownie dog and explaining to us how our coverage was supposed to work.
Because of Keisha's understanding of our situation with Brownie, dog, and explaining to us how our coverage was supposed to work. We can have help with funds to keep her well in the future
Insurer: Trupanion
By: Jenny
Great customer service.
Great customer service. Claims processed quickly. Easy to use online website.
Insurer: Trupanion
By: Anne
The representatives are always extremely friendly and helpful.
The representatives are always extremely friendly and helpful. They have covered a variety of different issues for my dog.
Insurer: Trupanion
By: Nicole
Trupanion has been wonderful to have with our puppy who has many vet visits.
Trupanion has been wonderful to have with our puppy who has many vet visits. We did not have pet insurance for our last pair of dogs, 2009-2021, and it cost us a bundle. Trupanion works with our vet's office to streamline claims.
Insurer: Trupanion
By: Jo
Very professional customer service per phone and quick claim service.
Very professional customer service per phone and quick claim service.
Insurer: Trupanion
By: Gary
MetLife Pet Insurance
Great insurance provider for your pets. Some Veterinary Offices do not provide all the information needed to file a claim. I do have to pay a little extra to have my Vet provide more information for me to initiate a claim. Otherwise, I’m very happy with MetLife.
Insurer: MetLife
By: Patty