Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 10, 2025

I just signed up for the 3rd dog!

I had this insurance for my two other dogs. Once I figured out the process for submitting claims, I was really glad that I had it. I just signed up for my new dog.

Insurer: MetLife

By: DG

November 10, 2025

Fast claim processing

Fast claim processing

Insurer: MetLife

By: HOLLY GREENE

November 10, 2025

I dislike the fact that I have to…

I dislike the fact that I have to appeal multiple times, because MetLife keeps saying that my dogś sedation or his bloodwork is routine, when itś part of the process before he gets his chemo done.

Insurer: MetLife

By: Christa

November 10, 2025

I really like trupanion because they…

I really like trupanion because they take care of my little dog scooter. He's got a lot of medical issues seizures diabetes heart condition COPD so therefore when it comes to him going to the vet I can always count you're paying you to be there for him and reimbursement is really quick. Want to thank you all for being there and I've been a customer with them for 11 and a half years and it's all been worth it. Looking forward to some more thank you highly recommend

Insurer: Trupanion

By: michael

November 10, 2025

Highly recommend MetLife for pet insurance

I have submitted several bills this year. The turnaround time for processing and receiving my check was more than I expected.

Insurer: MetLife

By: Beverly D

November 10, 2025

The ease and speed of processing a…

The ease and speed of processing a claim and knowing what coverage will be provided. All during the checkout at my Vet.

Insurer: Trupanion

By: M Stratford

November 10, 2025

Always a smooth online transaction

Always a smooth online transaction. I just sent the vet bill, and then get compensated.

Insurer: MetLife

By: customer Chuck

November 10, 2025

Process was easy to submit claim

Process was easy to submit claim

Insurer: MetLife

By: customer

November 10, 2025

Smartest move we have made

The reps I have spoken with are very helpful. Claim submission is a breeze and usually I get the refund in days. It has taken up to a week but that is rare.

Insurer: MetLife

By: Viki

November 10, 2025

Claims "issues"

With each claim I submit, I end up having to chat in or call because I get "needs more information" emails just to be told I do have everything in when I ask. Making the reimbursement time much longer than necessary.

Insurer: MetLife

By: customer

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