Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


April 04, 2023

Sandy

My 13 year old dog. Sandy became sick one night, vet found a tumor, tried surgery, but cancer had spread to far,had to euthanize. Insurance paid 60% of everything, including cremation. Very nice empathetic people.

Insurer: MetLife

By: Rudy

Useful
Verified April 04, 2023

Easy to use with a good range of coverage!

Easy to use with a good range of coverage!

Insurer: Trupanion Canada

By: Jennifer

Useful
Verified April 04, 2023

Made it easy for a new dog mom

Easy to sign up, easy to get all my questions answered, and after comparing multiple companies, while trupanion is the most expensive the coverage and benefits are the best!

Insurer: Trupanion

By: Corinne

Useful
Verified April 04, 2023

fast payment

easy transition; very fast claim payment, even though it was my very first claim.

Insurer: Trupanion

By: maxi

Useful
Verified April 04, 2023

Our Special Needs Baby

When we got our puppy a little more than 3 years ago, he was healthy, playful, and strong. Then as a 1 year old, he developed IBD and it has been a roller coaster ever since. Thanks to Trupanion, most of our medical bills were paid and we could help our little boy much easier. He is now getting better and we hope he will soon be all healed up. One month ago, we adopted a rescue and immediately insured him with Trupanion. Hopefully, we will never need to use their service like we needed to with our IBD boy, but it allows us to be relaxed about having two doggies in our lives again. Thank you Trupanion!

Insurer: Trupanion

By: Iris

Useful
April 03, 2023

Great Service

Easy to upload the claim. Direct deposit. Everything went through as it should.

Insurer: ASPCA

By: Collette

Useful
April 03, 2023

Substantial Rate Increase when claims are submitted

I finally submitted a claim for my dogs vet visits since it seems like she may have a bit of a allergy and ear issue. I submitted her vet records and bills and the very next day after I submitted them I got my rate increase with my renewal that was coming due. My rate increased by $122! The "explanation" for the increase is due to age. My dog isn't even 3 years old. It's pretty shady due to the fact that you can't go find another pet insurance due to their "Pre-Existing" clause. So my only option that I was told is I can change my coverage to lower my premium! That was the solution, So Now I will file and contact the department of insurance because this is a shady way to do business, not to mention they aren't allowed to increase rates due to filed claims. Absolutely disguested because they will continue to increase the rates year after year.

Insurer: Pets Best

By: Maureen

Useful
Verified April 03, 2023

Conprehensive insurance

Furkin Pet Insurance is easy to navigate its web site with comprehensive Insurance coverage manual. I registered 3 kittens to have a peace of mind.

Insurer: Furkin

By: Wilson

Useful
April 02, 2023

First time pet insurance user

Pets Best truly is great in handling claims and customer service. I've never used pet insurance in 30 years of owning pets and I'm totally glad I do now.

Insurer: Pets Best

By: Carlos

Useful
Verified April 01, 2023

Excellent service

The claim process was easy- direct billing by Vet. Quick response. Amount paid was as expected

Insurer: Trupanion

By: Judith

Useful

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