Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 10, 2025

Simple process and a quick review led…

Simple process and a quick review led to reimbursement for my pet's unexpected ER visit.

Insurer: MetLife

By: Joe

November 10, 2025

Have never been able to afford pet…

Have never been able to afford pet insurance and was skeptical. After getting my pets their care and turning in the documents, I wasn’t sure how things would flow with insurance, since I’d never filed a claim. They helped me through the filing process, and when everything was done, I believe they want to help us take care of our pets.

Insurer: MetLife

By: RV

November 10, 2025

I used to love Trupanion, not anymore

I used to love Trupanion, always quickly responsive with claims. Then, they turned down a claim saying it was a precondition even though back in 2022 they paid for an extraction and the medication used, they said they don't do dental cleaning, but they did pay for the above. I sent a claim in this month for 11 extractions and they paid nothing. They said it was a pre existing condition. Conveniently my claim for dental in 2022 was missing from the website. I think this company might have changed owners? anyway, not paying for extractions due to abscess and claiming pre existing condition so they don't have to pay $4000 is despicable.

Insurer: Trupanion

By: Tami

November 10, 2025

easy to submit claims!

easy to submit claims!

Insurer: MetLife

By: Joanne

November 10, 2025

A good climb experience …

Ease of invoice submission and quick turnaround for my recent claims were outstanding.

Insurer: Trupanion

By: Donna

November 10, 2025

Timely processing of my pets claim.

Timely processing of my pets claim.

Insurer: Pets Best

By: James

November 10, 2025

Easy to submit claims through the…

Easy to submit claims through the website.

Insurer: Embrace

By: Pamela G.

November 10, 2025

So far you’ve made it very easy to…

So far you’ve made it very easy to submit information, Health and treatment to the company and get reimbursement

Insurer: Trupanion

By: Joanne

November 10, 2025

Quick to deny, slow to process

Quick to pick apart and deny claims. When it comes to getting the reimbursement, there is no hurry on Petsbest end.

Insurer: Pets Best

By: Robin

November 10, 2025

The team at Pumpkin is very effective…

The team at Pumpkin is very effective and very quick on dealing with claims or any questions I may have

Insurer: Pumpkin

By: Carin

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