Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 10, 2025

Quick to process claims

I’ve had a great experience with MetLife pet insurance. Claims are very easy to submit through their app. They are quick to process claims. I would highly recommend them to anyone with a pet that frequently visits the vet.

Insurer: MetLife

By: Rick

November 10, 2025

Very easy to submit a claim and…

It was very easy to submit a claim and the reimbursement explanation was helpful and detailed.

Insurer: MetLife

By: customer

November 10, 2025

Totally worth it.

Claims processing goes quickly, and we're kept up to date.

Insurer: MetLife

By: CS- Minnesota

November 10, 2025

PREDATORY SCAMMERS

DO NOT use MetLife if you have a shred of intelligence. They are predatory, they only want to reel you in to sign up, but they will NEVER cover a claim. They will say everything is a preexisting condition even when it is CLEARLY accidental (I.e. foreign body ingestion). Horrible customer service. They do not care about you or your pet. They only care about money. Disgusting company.

Insurer: MetLife

Veterinarian: Coulter Animal Hospital

By: Alexandra

Useful
November 10, 2025

MetLife is very easy to use and also…

MetLife is very easy to use and also prompt on payment.

Insurer: MetLife

By: customer

November 10, 2025

Loving My Pet and PetLife

Very easy to submit claims , quick turn around and love getting articles on pet health , safety and health

Insurer: MetLife

By: customer

November 10, 2025

Great to work with

When I purchased the policy the agent explained the coverages recommended for a puppy. I had two puppies at the time, that are now 2 years old. Since purchasing the policies for both my fur babies they have had sick visits and one hospital stay. I never though I would need pet insurance but I'm glad I chose Embace. I

Insurer: Embrace

By: Maggie Castro

November 10, 2025

Terrible experience

Terrible experience. Have used this company for years and my claim was denied with no explanation or request for more documents. To think that your dog needs an annual exam and can not get any coverage is horrible for a pet owner.

Insurer: Spot

By: HU

November 10, 2025

Highly recommend MetLife

I have been very happy with MetLife pet insurance. At one time I was with nationwide and was very dissatisfied with their coverage. I will never switch again and recommend MetLife to everyone.

Insurer: MetLife

By: Jennifer Lively

November 10, 2025

Fast review of the claims.

Fast review of the claims.

Insurer: MetLife

By: customer

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