Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 14, 2025

Easy claim process

Submitting a claim is easy and it’s simple to keep track of the progress of the claim. On one occasion, I had to talk to customer service regarding a past claim and they were very helpful, walking me through the process and helping me realize what was missing.

Insurer: MetLife

By: Tater’s mom

November 14, 2025

Great peace of mind!

Pet insurance was definitely a gotta have for the dog I adopted last year. In the past, emergency vet bills were absolutely budget busters. I compared a few different products, and Pets Best came out a winner. Competitive rates for the level of coverage that I was looking for. Best of all, Pets Best pays my claim directly to my Care Credit account, which is what I use for vet's bills. (You can choose where the reimbursement is applied.) Interesting, once I'm reimbursed for regular care (office visits, tests and meds), the insurance works out to be about $15 a month for emergencies, a very small price to pay for peace of mind. Very fast claim processing. My first was reimbursed within the week of our office visit. My most recent claim was paid the next day! Regular emails kept me informed of the progress, so there was no guessing where we were in the claim process. Reasonable cost, secure transactions, payment schedules that work for me, super easy claims process. Thanks, Pets Best! Highly recommend.

Insurer: Pets Best

Veterinarian: Summerlin Animal Hospital

By: Geri

Useful
November 14, 2025

Responsive

Responsive, easy to manager, consistent coverage. So thankful for this insurance..provides peace of mind to know we have coverage for our dogs if anything happens.

Insurer: MetLife

By: Sara T

November 14, 2025

Fetch was awesome!

Fetch was awesome!! Easy claim submission, with a quick response time. I'm happy with the service.

Insurer: Fetch

By: Craig Charrette

November 14, 2025

Quick and easy

Uploading my documents was easy, several days later I had my refund!

Insurer: MetLife

By: Rachelle

November 14, 2025

Responded quickly

Responded quickly, were clear in documentation needed. Covered the expenses as promised.

Insurer: Fetch

By: Janet

November 14, 2025

The process is so easy and simple to…

The process is so easy and simple to file a claim

Insurer: MetLife

By: Trish

November 14, 2025

Great customer service

Great customer service, easy to use app and very timely reimbursement

Insurer: MetLife

By: Gary Virgil

November 14, 2025

Always easy and effortless which is…

Always easy and effortless which is truly appreciated especially when dealing a lot of vet visits. The claims process and reimbursement are usually completed within a few days. I have been a health paws customer for many years and find it invaluable.

Insurer: Healthy Paws

By: Lisa M

November 14, 2025

Always helpful

They review my cases quickly and their customer service when I need something is good.

Insurer: MetLife

By: Gabrielle Smith

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