Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
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First time claim!
I was disappointed with what little percentage our insurance covered on these claims given we pay over $50 a month.
Insurer: Trupanion Canada
By: Brian
Vet claim
They have been very helpful with all of our claims and very friendly
Insurer: Trupanion Canada
By: Kathryn
Great product, slow claim resolution
I submitted 4 claims of together for existing condition. 1 claim got approved immediately, the other 3 are just sitting there 2 weeks later, not reviewed
Insurer: Trupanion
By: SHAUN
Nothing Much Covered!!!
I suppose the have 90% coverage for the policy I have. Yet, I have not gotten that with the claims I have filed. You claim you donât cover exams, which is crazy because the pet has to be examine to determine what is wrong with it when there are issues. That should be the main thing covered! Then you do not cover vaccinations, which is ridiculous! You just do not cover much of anything. I will be searching for new insurance for my pet! I pay you all too much monthly for you not to cover much of anything. Ridiculous!
Insurer: Trupanion
By: LaToya
A company that has your back
It is quick and easy. When Iâm at the vet the last thing I want to be worrying about is filling out the claim. I love that with Trupanion the vets office can do it for me and I get an answer very quickly. I also love that it is directly paid to the vet so no extra hassle.
Insurer: Trupanion
By: Frances
Best pet Insurance around
The are great. When my dog Bumper was diagnosed with cancer they were there for me. Processed his payments very quickly and the claims process has been really easy. I would highly recommend them.
Insurer: Healthy Paws
By: Stephen
No fuss reimbursement of expenses paid promptly
No fuss reimbursement of expenses, paid promptly
Insurer: Trupanion Canada
By: John
Very happy with Trupanion's service.
All our claims have been processed promptly and without hassle. Trupanion is a great company.
Insurer: Trupanion
By: Peter
TomFoxboroMass
Claims processed quickly through my vet.
Insurer: Trupanion
By: Tom
Coverage Good/Premiums Raised Too Often
Communication is scarce at best. I had a claim for Rx food and when I returned to the vet to get more, I was informed that the claim was denied. According to my contract there is a time period where Rx food is covered. You also claim that you do not raise a premium more than 1 time in any given year but that's not so either. From Nov.2021 to Nov. 2022 my premiums were raised 4 times...2 times per cat I suspect. On Nov. 18,2022 you announced Savannah's insurance would increase to $48,40 and now in May of 2023 you are raising it again but to $70. You are raising 2x/per year and now, not 5-10%... $48 to $70 is very significant...This is not what you claim in your literature. What will it be in November '23? $100/month? At $70/month it now becomes something to think about dropping.
Insurer: Trupanion
By: Kathleen