Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,140 total


October 12, 2025

Outstanding Insurer

We insured our cat for three years with MetLife. We were delighted with the coverage and rapid claim payment. When we had to put our cat down owing to cancer, we were even more impressed with the firm. When speaking with the customer service agent about the cat's death, she was so compassionate and empathic. Plus, she ensured that the coverage was terminated on the cat's date of death and informed us of the amount of the pro-rated premium that we would get. In addition, we received a sympathy card from MetLife, as well as an e-mail informing us of free pet grief counseling that we could pursue. We would use MetLife again should we get another pet.

Insurer: MetLife

Veterinarian: Scottsdale Cat Clinic

By: ALAN

Useful
Verified October 12, 2025

Ive been with healthy paws for 5 years…

Ive been with healthy paws for 5 years covering all 3 of my animals. I have one cat with allergies and a skin condition, my other cat who has been suffering threw urninary blockages and a husky that has had her fair share of emergency vet visits. I have never once had an issue with them or their process or payments. Everything runs so smoothly from beginning to end that I never have to worrie about taking my animals to the vet. This is probably one of the smartest decisions you can make for your animals. Mine will be healthy paws babies for as long as they live. Thank you healthy paws!

Insurer: Healthy Paws

By: Kori Allen Sanchez

Verified October 12, 2025

Amazingly fast claim processing

Amazingly fast claim processing. Prudent Pet sent my money to my bank the day after I filed my claims. It was in my bank the following day, No arguing about the claims or asking about extra info or anything. I have had a number of pet insurance companies. Prudent Pet may very well be the fastest and easiest to deal with.

Insurer: Prudent Pet

By: Gin

Verified October 12, 2025

Easy claim filing

Easy claim filing. Quick response and payment.

Insurer: Spot

By: Esther Adams

October 12, 2025

Claim submission

Always easy to submit a claim and claim support has been very helpful. This insurance has been very important and worth the investment!

Insurer: Embrace

By: Consumer

Verified October 12, 2025

Easy to send in documents

Easy to send in documents. 2 dog discount, Reasonable price for both dogs. Processing clams within 5 business days.

Insurer: Spot

By: LM

Verified October 12, 2025

Great customer service and filing a…

Great customer service and filing a claim is so fast and easy ❤️❤️❤️❤️❤️❤️

Insurer: MetLife

By: LEANNA WESOLOWSKI

October 11, 2025

Thanks for helping me keep my little…

Thanks for helping me keep my little old lady cat as healthy as possible for as long as was ethical. She needed a lot of treatment in the nearly 3 years I had her after adopting her from the shelter. I never had to truly worry about her bills because you always reimbursed me.

Insurer: Embrace

By: Theresa

Verified October 11, 2025

The claim process was easy and efficient.

The claim was easy to submit, and the response time was pretty quick. I appreciate the fact that it wasn't time-consuming once the documentation was in order.

Insurer: MetLife

By: Joanna

Verified October 11, 2025

It’s pretty good insurance

It’s pretty good insurance. They paid me quickly, but I thought I was supposed to get 80% back and I didn’t.

Insurer: Spot

By: Lori Burnham

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