Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


May 11, 2023

First Class Pet Insurance

Nationwide accepted ‘Wiley Jake’ for coverage prior to his 17th birthday after he completed a comprehensive physical exam. Several other insurers would not look at him at that age. He is covered under their injury/wellness package and had no pre-existing conditions.. Routine wellness checks for the first three years but age related issues developed during his 19th year including the need for some dental surgery. Nationwide requires documentation for each visit or claim which is expected. My total experience with the company has been extremely positive. They offer monthly or annual payment options, charge a $250 annual deductible and pay 90 percent of all accepted claims. Their claim submission process is seamless and website easy to navigate. They have never questioned a claim and normally provide payment within two to three weeks of claim submission. Their coverage has proved to be exactly as stated in the policy documents. I have found the company to be easy to work with and professional in all regards. Nationwide was recommended to me by others who have had similar experiences with the company. I find the company to be five star all around and give them my highest recommendation.

Insurer: Nationwide

Veterinarian: Just Cat’s Clinic

By: Dave

Useful
May 11, 2023

Pet Insurance has been a literal life-saver

I adopted my senior Boston Terrier when she was 8. Almost immediately after adoption, we discovered that she had patellar luxation and needed a double knee surgery, which her insurance paid for. 2 years later, she developed catastrophic issues that sent her to the ER vet. After several days of hospitalization, it was determined that she had an undiagnosed heart valve condition and a blood condition (where her blood gets too thick.) Between the two of these issues, she had developed fluid in her abdomen and kidney shut down, with a bit of pancreatitis sprinkled on top. The entire situation cost well over $7000 to save her life. Without insurance, I don't know how we'd have paid for her care. I was in a lucky spot where when the vets proposed treatment to save her, I didn't have to stop and think, or panic about getting the money, I just got her the care I needed, knowing insurance would help cover her care. Just this year, Trudy developed a mast cell tumor in a very difficult spot in her armpit that required surgery. The location of the tumor, along with her pre-existing conditions, meant she needed to see a surgical specialist to have it removed. Once again, insurance saved the day, and I was able to get Trudy the specialty care she needed. The tumor was removed with good margins, and I have extra time with my best friend.

Insurer: Nationwide

By: Kristie

Useful
May 11, 2023

Great insurance

Very confident in this insurance. I have both a cat and dog of very different ages and the ease of use when submitting a claim, timely, and helpful are just a few reasons I would recommend picking them as your pets provider!

Insurer: MetLife

By: Finley

Useful
May 11, 2023

Glad i have HP

One of the best decisions I made was purchasing Healthy Paws health insurance for my dogs. Healthy Paws gives me the peace of mind that I know I am covered for most of the cost when something happens to my dogs.

Insurer: Healthy Paws

Veterinarian: Animal Health & Wellness

By: suely

Useful
Verified May 11, 2023

very quick response to the claim

very quick response to the claim

Insurer: Furkin

By: Ying

Useful
Verified May 11, 2023

My first claim is staking weeks and its still not resolved.

My first claim is staking weeks and its still not resolved. If feels like Even though i pay my bill on time mevery month, Trupanion takes too long to pay my claim and this causes me not to trust Trupanion.

Insurer: Trupanion

By: Jennifer

Useful
Verified May 11, 2023

Easy, quick and painless !!

The vet sent the paid invoice to Trupanion. Truoanion processed the claim within 24hrs. The claim was paid and deposited into my bank within 48 hrs.

Insurer: Trupanion

By: Steve

Useful
Verified May 11, 2023

Trupanion has bugs in their software which won’t allow them to see my account separately from my daughters account.

Trupanion has bugs in their software which won’t allow them to see my account separately from my daughters account. The two are linked but the old account shoukcc so be deleted as the vets are not able to upload claims to the new account. They are also trying to make me pay the deductible twice for the same condition of my pet.

Insurer: Trupanion

By: Nancy

Useful
Verified May 11, 2023

Very courteous and helpful.

Very courteous and helpful. Love direct deposit feature and the great benefits and quick claim processing.

Insurer: Trupanion

By: Pam

Useful
Verified May 11, 2023

Very helpful very fast with claims!

Very helpful, very fast with claims!

Insurer: Trupanion

By: Nancy

Useful

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