Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified May 22, 2023

Because l haven’t had any problems with Trupanion.

Because l haven’t had any problems with Trupanion. They get back quickly if you have a claim.

Insurer: Trupanion Canada

By: Dennis

Useful
Verified May 22, 2023

Trupanion has been a lifesaver.

Taking a second look at a claim. Trupanion has been a life saver

Insurer: Trupanion Canada

By: Ryan

Useful
Verified May 22, 2023

LB

Claims take inappropriately long time to resolve and email/texts communications from company are impersonal, canned messages.

Insurer: Trupanion

By: laura

Useful
Verified May 22, 2023

Great customer service no-limit per condition insurance.

Great customer service, no-limit per condition insurance.

Insurer: Trupanion

By: Kathleen

Useful
Verified May 22, 2023

Quick resolution and easy to submit claims

Quick resolution and easy to submit claims

Insurer: Trupanion

By: Don

Useful
Verified May 22, 2023

Trupanion has been fantastic to me.

Trupanion has been fantastic to me. The coverage is excellent, claims are reviewed and handled promptly, and every person with sh I have spoken at Trupanion has been super friendly, knowledgeable, and helpful. I recommend you to everyone I know who is getting a pet!

Insurer: Trupanion

By: Kathleen

Useful
May 21, 2023

Review of pre approval

I had a large expenditure coming up so I went the pre approval route. When I called I was told 10 days to get the funds back. It took a longer time than some of my other smaller claims. When something is pre approved it should be almost instantaneous. Also wish there was a way to direct bill and pay the difference. Overall it has been a very positive experience with the claims.

Insurer: Pets Plus Us

Veterinarian: Shamrock

By: Kelly

Useful
May 21, 2023

Best company I've ever dealt with.

Purchasing a Pets Best policy was the best decision I've ever made. Thanks to them I have been able to provide 15 months, and counting, of specialized cancer care for the love of my life. My family members have since joined Pets Best too based on my experience, and I recommend them to anybody looking for a company that stands by it's claims and maintains knowledgeable, responsive phone staff. That they also have a veterinarian available by phone is a wonderful perk of my policy that I didn't expect but appreciate enormously. 5 stars without question.

Insurer: Pets Best

By: Lizette

Useful
Verified May 21, 2023

So grateful to have this insurance

My sweet Boston Terrier experienced a luxated patella followed by a torn "ACL" last year, and now a luxated patella of the other leg. Paying only 10% of the $4000 surgery this year was great. Having this insurance for big ticket items, is wonderful peace of mind, and ease of filing a claim is so helpful.

Insurer: Trupanion

Veterinarian: Bedrock Veterinary

By: Libby

Useful
Verified May 21, 2023

Best Insurance

Goldie Mittens is an orange polydactyl female over 14 years old who has been super healthy most of her life but I’m so pleased that I have Trupanion pet insurance as she is experiencing some very difficult challenging health issues ! Because I have Trupanion I was able to give her the best health care possible ! I recommend Trupanion to all my friends as it’s the best !

Insurer: Trupanion

Veterinarian: Blue Pearl Midtown

By: Sharon

Useful

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