Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
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100 percent satisfied
Because of how fast I received information from you upon request, I find the coverage amazing, and enrolling was very easy and simple to follow. Thank you for making us a part of the trupanion family
Insurer: Trupanion Canada
By: Diane
Perfect service and easy to understand !
Love this ! Easy to claim and get update often on the statut of my claim. Peace of mind ??
Insurer: Trupanion Canada
By: Nadine
So far so good
The representative I spoke to were really nice. It was easy to sign up. I haven't had to claim anything yet so I am not sure how fast and smooth that process is.
Insurer: Trupanion Canada
By: Mary
Trupanion-Prompt Pet Pro
Very prompt claim processing.
Insurer: Trupanion Canada
By: Elaine
I am having a hard time getting Trupanion to pay their fair share of my veterinarian bills.
I am having a hard time getting Trupanion to pay their fair share of my veterinarian bills. It takes several times to send in an appeal to get things paid correctly. This is a hassle and a waste of time but what else can I do Iâve been paying eight years on the insurance and never used it until now.
Insurer: Trupanion
By: Laurie
I tell everyone about how easy it is to work with Trupanion- from claims service to customer service!
I tell everyone about how easy it is to work with Trupanion- from claims service to customer service! I always feel as though the person on teh other end of the phone is genuinely concerned about a good outcome for my pet. And the coverages can't be beat.
Insurer: Trupanion
By: Dori
Our pet has allergies and the medication he has to take is expensive but the invoice is sent to them and they respond to it right away.
Our pet has allergies and the medication he has to take is expensive, but the invoice is sent to them and they respond to it right away. Very happy we have Trupanion and very happy to tell others about them. Thank you
Insurer: Trupanion
By: Anna
Claims could be quicker.
Previously I received good service with a good turn around of my claims, however, with the most recent claims it is taking quite some time for their approval. Unfortunately this is an end of life situation and frankly I am running out of credit to continue with his care. This is extremely frustrating for me.
Insurer: Trupanion
By: Jen
The payment for something like my dog eating rat poision in a dog park out of my control was barley covered
The payment for something like my dog eating rat poision, in a dog park, out of my control, was barley covered
Insurer: Trupanion
By: Colleen
Well I am not pleased with how Trupanion determined my recent claim.
Well, I am not pleased with how Trupanion determined my recent claim. A phone call to me or to Have A heart Animal Hospital could have saved frustration and time. Since the diagnosis was not included when the invoice was sent a call should have been in order, But I feel that Trupanion decided on Murphy's without doing it properly. Shannon was excellent and understood my frustration. She was professional and kind
Insurer: Trupanion
By: Mel