Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


Verified May 24, 2023

I recommend pet insurance in general but Trupanion is the only one to offer lifetime coverage

I recommend pet insurance in general but Trupanion is the only one to offer lifetime coverage

Insurer: Trupanion Canada

By: Danielle

Useful
Verified May 24, 2023

A happy Trupanion client.

I'm very pleased with the coverage offered by Trupanion and with their prompt and efficient reimbursemen t of costs incurred.

Insurer: Trupanion Canada

By: Kristina

Useful
Verified May 24, 2023

Suzanne's comments

Only slight confusion experienced when the coverages are not known at the time of payment on the day of the service. Also, when an item was returned, it was difficult to follow the claim outcome report.

Insurer: Trupanion Canada

By: Suzanne

Useful
Verified May 24, 2023

Trupanion claims staff have been pleasant to work through our claims process and explain why some claims are denied in a clear and simple manner that even us old folks can understand.

Trupanion claims staff have been pleasant to work through our claims process, and explain why some claims are denied in a clear and simple manner that even us old folks can understand. They have been patient and friendly in all conversations, whether by e-mail or on telephone.

Insurer: Trupanion Canada

By: Ken

Useful
Verified May 24, 2023

Awesome Pet Insurance

Claims are paid quickly and according to plan coverage. Submission is easy and convenient:)

Insurer: Trupanion

By: Allan

Useful
Verified May 24, 2023

Great company and service

Efficient and fair with claims support. Claim amount was deposited quickly so that I could pay outstanding bills related to the claim.

Insurer: Trupanion

By: Miriam

Useful
Verified May 24, 2023

Excellent coverage and customer service

Excellent coverage and customer service

Insurer: Trupanion

By: Darryl

Useful
Verified May 24, 2023

Friendly service but new subscribers may not understand that coverage is per health condition.

Friendly service but new subscribers may not understand that coverage is per health condition..

Insurer: Trupanion

By: Jonene

Useful
Verified May 24, 2023

The only pet insurance to consider.

I don’t worry about a thing. The ver submits their bill to Trupanion. I then get a notification from Trupanion stating they are reviewing the claim. yet another couple of days and I get notified that Trupanion paid 90% of the claim. Trupanion has made the worst situation, a beloved pet with cancer, easier to bear by paying the bill and with their gentle responses. You feel like you are never alone.

Insurer: Trupanion

By: Darlene

Useful
Verified May 24, 2023

The best pet insurance

I moved and had to change vets. My old vet worked directly with Trupanion so I only had to pay the deductible. I submitted a claim and had the money in my bank account the next day. I love the “no fuss-no muss” ease of your services.

Insurer: Trupanion

By: Pamela

Useful

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