Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 18, 2025

Pre-Existing Condition Provider Missing

As a pet owner when choosing insurance, the owner/buyer should be 1000% clear on everything. There is a pre-existing condition question but coverage is stated to cover pre-existing if the pet had prior coverage. Then on the page prior to checkout, you ask if there was prior coverage with a checkbox but below it has a drop down with prior providers which is limited only to 5 providers. I have Progressive. I want to know my pet is COVERED for pre-existing conditions as the policy states.

Insurer: MetLife

By: Ronald Granite

November 18, 2025

This is the worst insurance company

This is the worst insurance company. They enrolled me in their Shift program and told me how much I could save but instead all they did was raised my insurance price. My grandkids play on my phone in the car and they told me I’m touching my phone, I drive 2 to 3 KM over the limit and they said I’m speeding, I drive 5 to 10 below the speed limit and they still accused me of driving too fast. I’m so upset. They are charging me more than my car payments and I have a clean drivers record. They are crooks

Insurer: Sonnet

By: Sally Allen

November 18, 2025

Efficient

Fast, thorough, and efficient claim process.

Insurer: Embrace

By: Stanley Hosmer

November 18, 2025

Claim process was easy and resolved…

Claim process was easy and resolved very fast.

Insurer: MetLife

By: customer

November 18, 2025

Very pleased with Embrace

Embrace Insurance has a easy to use app for filing claims and they provide excellent communication about the status of a claim. I am very pleased with the coverage our policy has provided.

Insurer: Embrace

By: Ann H Davis

November 18, 2025

They’re coverage for my pets are just…

They’re coverage for my pets are just what I need in an emergency situation to keep them healthy!❤️

Insurer: Nationwide

By: Debbie Pezzenti

November 18, 2025

Great

Great. Easy enrollment

Insurer: Nationwide

By: customer

November 18, 2025

I am going to be honest

I am going to be honest: I was worried. But my first claim ever submitted was so easy and the wonderful employees at Embrace processed it so quickly, delivering me a comprehensive breakdown and everything and a quick return on my refund. My pup needed extensive testing with a specialist and I would do anything for him. Embrace gave me peace of mind that I could do that and more within my policy and have the financial help I needed to do it. I cannot speak more highly of Embrace and will continue to utilize their services for my pup now and my pups in the future.

Insurer: Embrace

By: Margo

November 18, 2025

Great experience

Claims are made so easily, ty

Insurer: MetLife

By: Spa Finder

November 18, 2025

Claim Processing

Pumpkin processed my claim for reimbursement in a very timely manner and a deposit to my account was made in just a few days. I am quite happy with my experience.

Insurer: Pumpkin

By: Ronald Young

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.