Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


May 26, 2023

The worst Pet insurance

I only wish I had read the reviews.Same problems there is what I am having.For two years I did not file any claims but my payment was drawn from my account .Filed a claim and was sent through so many run around it is ridiculous. The worst experience.Takes jumping through hoops and 15 days to process is a joke or scam I waited two years and money on a scam. If you are thinking of enrollment in this pet insurance. Two years I never filed a claim. And before care what you say to their customer service people. I am not missing anything you pay upfront And no I will not contact you to discuss anything but getting my money for no claims for two years.Contact me then .I am turning it over to my lawyer.

Insurer: MetLife

By: Anita

Useful
Verified May 26, 2023

Willows journey.

Every time there has been a medical need or medicine need Trupanion has been there, quickly and efficiently. Having Trupanion pet insurance has literally helped me save my furry family member.

Insurer: Trupanion Canada

By: Suzanne

Useful
Verified May 26, 2023

Trupanion Family

Claim submission process is easy, but processing time is slower than it used to be.

Insurer: Trupanion

By: Karen

Useful
Verified May 26, 2023

Trupanion if you are a true dog lover.

I am very happy with Trupanion. They have covered many unfortunate highly expensive veterinarian bills for my Dogue De Bordeaux.

Insurer: Trupanion

By: Mark

Useful
Verified May 26, 2023

Trupanion is truly a lifesaver!

I don’t know how I could afford to care for my diabetic dog without Trupanion. I can concentrate on Daisy’s health instead of worrying about how expensive this disease has been.

Insurer: Trupanion

By: Jackie

Useful
Verified May 26, 2023

First claim experience

It took a very long time to process. This was our first experience with a claim and I’m sorry I was not impressed. It felt like you were looking for reasons to not cover the claim.

Insurer: Trupanion

By: Sue

Useful
Verified May 26, 2023

better than people insurance

they are good at take care of claims some times they have questions witch is normal once the vet clears it up all is good not the hassej you get from people insurance my dog insurance works better than my insurance

Insurer: Trupanion

By: Brenda

Useful
Verified May 26, 2023

Our sweet, sweet hound dog Cole

Without Trupanion we would have had to euthanize our beloved hound dog last October 2022 when he was disowning spleen cancer. Trupanion paid 90% of his surgery, his Chemo and his visit with Auburn small animal hospital. We were able to have him bless our lives for another 7 months before we had to say goodbye. Thanks Trupanion for being there for us in our time of need!

Insurer: Trupanion

By: Denise

Useful
May 25, 2023

Trupanion is making cancer treatment possible for my cat

My cat 80 is receiving treatment for lymphoma. I'm so grateful I have Trupanion so he can get the best treatment there is and have a good quality of life for another 6-12 months. Diagnosis and treatment are going to cost upwards of $35,000 and Trupanion has pre-authorized each vet visit and covered what the policy says they cover. The process is quick and easy and it's important for me not to have to wait for reimbursement on large claims. The vets are amazing and 80 is feeling much better already.

Insurer: Trupanion Canada

Veterinarian: VCA CARE, VCA Western

By: Marcella

Useful
May 25, 2023

Healthy Paws review

We've had Healthy Paws insurance for a few years, and plenty of places recommended not having pet insurance, but we never got rid of it. Then our 2 year old black cat Manny got bitten by a rattlesnake, and we had to rush him to the ER. The hospitalization and medication cost over $3000, but when we got him back, he was very depressed and sitting in the litterbox. It turns out the stress from the whole situation caused a urinary blockage, so we had to rush him back to the vet to remove the blockage and hospitalize him until the numbers on the bloodwork looked better. That cost us over $4000, but after several claims which were processed fairly fast, Healthy Paws paid for the lion's share of our costs, and checked in with us to ask how Manny was doing (he's back to his old self now). There were definitely times we were worried we wouldn't be able to cover his costs, but Healthy Paws helped us through the entire time.

Insurer: Healthy Paws

Veterinarian: Disney Pet Hospital

By: Evante

Useful

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