Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


November 17, 2025

Worst pet insurance ever

Worst pet insurance ever. They stall on paying your claims. My dog had her first UTI a nationwide insurance said it was a pre-existing condition. It took them three months to even reply after I had spoken to several supervisors. The supervisors would give me their direct email and when I would email them, I wouldn’t get a response. I finally canceled the pet insurance two months ago and they are still taking money out of my account. I called customer service the other day and they said it would take 3 to 4 months to reimburse me my money. I should’ve known and read reviews that they were a bad pet insurance there nationwide app doesn’t even work properly. If there was zero stars, I would rate them that.

Insurer: Nationwide

By: Fish Robles

November 17, 2025

Prompt attention to claims

Prompt attention to claims

Insurer: MetLife

By: customer

November 17, 2025

Easy app to use for uploading claims…

Easy app to use for uploading claims and fast pay definitely recommend MetLife far superior to the crap that Nationwide put out

Insurer: MetLife

By: David Reynolds

November 17, 2025

Fast Turn Around

The time from sending in a claim to getting reimbursed (on the Wellness Plan I have) was SO QUICK. I couldn't ask for anything better. Thanks!

Insurer: Pumpkin

By: Carly

November 17, 2025

Hard to follow up on claims

Hard to follow up on claims, chat option is often not working possible its more a problem with the app.

Insurer: MetLife

By: customer

November 17, 2025

My adolescent kitten was spayed for the…

My adolescent kitten was spayed for the tune of $500. Fetch paid $200 of it. Happy about that for using it for the first time.

Insurer: Fetch

By: Debbie

November 17, 2025

It is so easy to submit a claim for our Penny.

It is so easy to submit a claim for our Penny and reimbursement is fast! Communication is the key!!

Insurer: MetLife

By: PJ Miller

November 17, 2025

Easy to complete and view claims…

Easy to complete and view claims online. No issues getting reimbursements when appropriate.

Insurer: Pets Best

By: Leslie

November 17, 2025

easy enrollment

good coverage options

Insurer: MetLife

By: Sheila

November 17, 2025

Easy and reliable claims process

Easy and reliable claims process

Insurer: MetLife

By: Margaret Lynch Hopkins

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