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Experience.
Experience. I am involved in my 10th rescue dog to date. 3 are Greyhounds. I have two presently insured with Trupanion. This year I experienced a dog attack on my Greyhound Rose. My previous two have also been attacked in the past. I made a comparison table of 5 star dog insurance companies based on the ownership of my two Greyhounds, on the assumption the average veterinary cost would be $5,000 for each, per incident. I have learnt to insure for the worst, not the best. Like for a motor vehicle. Looking for cheap insurance is foolhardy. Because there is no cheap veterinary care for dogs. A dog owner needs to be able to afford for minor incidents. But needs to be insured for major incidents. Dogs are like motor cars. These days $700 (my excess for each) would not repair a scratch. So insure for the worst. Trupanion is a well worked model to deliver for this.
Insurer: Trupanion
By:
Excellent customer service
Excellent customer service
Insurer: Trupanion
By:
Even though I had trouble with an IT problem trying to enroll both Jonathan and Shantel were extremely helpful plus I like the direct payment to your vet.
Even though I had trouble with an IT problem trying to enroll both Jonathan and Shantel were extremely helpful plus I like the direct payment to your vet.
Insurer: Trupanion
By:
New puppy insurance
Ease of use to enroll.
Insurer: Trupanion
By:
Customer service is good.
Customer service is good. Rates don't increase drastically.
Insurer: Trupanion
By:
Ali was incredibly helpful - this is the absolute best experience I've ever had with online chat/help.
Ali was incredibly helpful - this is the absolute best experience I've ever had with online chat/help. She not only answered my question, but helped me change my address and pro-rate a payment (without my even asking specifically!). So helpful, knowledgeable & easy.
Insurer: Trupanion
By:
Alexis was amazing she was super accessible kind and helpful!
Alexis was amazing, she was super accessible, kind and helpful!
Insurer: Trupanion
By:
I am so grateful I got Trupanion for…
I am so grateful I got Trupanion for our boy when he was young . He just had a $20k hospital stay and they paid $18,042 of it ! I will never have a dog and not have Trupanion. Thank you so much !! ❤️
Insurer: Trupanion
By: Jen schwartz
Do not enroll.
I received the following email after fifteen business days from my original claim. They are now telling me it will be a MINIMUM OF 30 BUSINESS DAYS BEFORE THEY ANSWER MY CLAIM. THEY ARE THE WORST. Hello Lila, We have received medical records for Harry and they are in line for review. Harry's medical records could be reviewed for several reasons, including: You've requested a medical history review You've submitted your first accident or illness claim Harry has a claim pending medical history for a specific date of service We are updating a temporary pre-existing condition on Harry's policy Once the medical records are reviewed, pending claims can be processed and medical history reviews can be completed. This process can take up to 30 business days once we've collected all necessary medical records, and it is likely you will not receive any updates during this time. Please note that if our team finds that we are missing medical history or the records we receive are summary/vaccine records only, this will delay the review and/or claim. Please be sure to let us know which practice(s) Harry has visited in the 12 months before you purchased your policy. Medical records can be emailed to claims@embracepetinsurance.com, submitted via your MyEmbrace customer account, or faxed to (800) 238-1042. Feel free to contact us if our requested time frame has been exceeded. Warm Regards, The Embrace Claims Team Embrace Pet Insurance 800-511-9172 www.EmbracePetInsurance.com Connect with us on Facebook & Twitter Pet health insurance is administered by Embrace Pet Insurance Agency, LLC and underwritten by one of the licensed insurers of American Modern Insurance Group, Inc., including American Modern Home Insurance Company d/b/a in CA as American Modern Insurance Company (Lic. No 2222-8), and American Southern Home Insurance Company
Insurer: Embrace
By: Lila
Enrolling was very easy
Enrolling was very easy! Have not had the opportunity to use the pet insurance yet, though, so can't review the services. I'll post more once I've had the chance to use the insurance.
Insurer: Prudent Pet
By: Debbie S.