218,878+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,878 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,844 reviews

4.9
Healthy Paws

11,158 reviews

4.9
Fetch

5,524 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,970 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

August 13, 2021

WARNING! Please do NOT sign up for Trupanion.

Please do NOT sign up for Trupanion. I wish I had seen these negative reviews before I wasted my time and money. I only submitted one claim and the processing time was so lengthy that I was charged ANOTHER month. The judgement is STILL pending. Honestly, I could've used all the money I wasted on Trupanion for my pet instead. Edit: They denied my claim. Honestly, this company doesn't care about your furry family member. This has been made abundantly clear and they've done even worse to other people. Thank god my pet isn't going through anything serious. Can you imagine trying to make a serious claim with these HEARTLESS uncaring people. Please save yourself time, money and potential headache. Steer clear of Trupanion. Just in regards to the response form Trupanion. I had spoken to several representatives and my vet has even personally reached out to them on my pet's behalf. Long story short, this company will do whatever it takes to waste your time and deny your claim.

Insurer: Trupanion Canada

By: Keeping My Privacy

Verified August 13, 2021

Healthy Paws has your back

I have had Healthy Paws pet insurance for approximately 4 years. It is easy to submit a claim. For each step of the process, I receive an e-mail: when the claim is received, when the claim is being reviewed (in process) and when the claim is completed. All of this happens very quickly (typically 2-3 days, although I have had approval in 12 hours and an occasional longer time frame). The explanation of benefits is always complete, and the claim is processed quickly. I have submitted 36 claims in the past 6 months and have not had a claim denied - they cover so much, including medication, testing, and procedures. When my dear pup needed her gall bladder removed in an emergency surgery, I knew that I would be able to get her the care she needed because Healthy Paws had my back. The large hospital bill was approved in two days and the check was received very quickly after.

Insurer: Healthy Paws

By: Lynn

Verified August 12, 2021

Easy getting it but I have never…

Easy getting it but I have never received a welcome packet with IDs or anything. I assume I’m covered Need to confirm my auto pay

Insurer: Prudent Pet

By: Peige Visser

Verified August 12, 2021

Oh my God the spot dog insurance…

Oh my God the spot dog insurance company is amazing such big hearts I just lost my Cane Corso which was 11 months old I was only customer for 2 days and they went the extra mile make sure I had my refund and they called me with their condolences sent me a beautiful card saying how sorry they were for my loss I would highly highly recommend them what a company that cares they all have big hearts I would definitely recommend them

Insurer: Spot

By: Matthew Powling

August 12, 2021

Terrible Customer Experience

They take 30-100 days to process a claim. In reading on Yelp, many people have had the same issue then they deny the claim. They have no way to contact them other than by calling.

Insurer: Pets Best

By: Megan Thomson

August 12, 2021

Could not sign up online

Could not sign up online. Submitted payment information, and the page kept spinning and did not complete the transaction. I had to call in to enroll afterwards. They said there are issues with the online system and that this happens often.

Insurer: Trupanion Canada

By: DR

Verified August 12, 2021

We submitted our claim for our two cats…

We submitted our claim for our two cats on Tuesday, got a response right away, and money was in our checking account on Thursday.

Insurer: ASPCA

By: JEFF FRIEND

Verified August 12, 2021

Excellent

Excellent service

Insurer: Spot

By: Nylene Loepp

Verified August 12, 2021

I have never had a problem with sonnet

I have never had a problem with sonnet. Creating new policies and changing old ones is very simple and all done online. Very positive experience for the last 2 years.

Insurer: Sonnet

By: Garrett

Verified August 12, 2021

Helpful and excited to have my cats…

Helpful and excited to have my cats under this insurance.

Insurer: ASPCA

By: Andrew Pina

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