154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 27, 2022

Fast and Easy Claims

Trupanion is very easy to work with. Claims are handled usually within a day or two. They are very responsive and timely too. I am very grateful fir Trupanion insurance.

Insurer: Trupanion

By: Lee Ann

Useful
Verified April 27, 2022

New to Healthy Paws

I recently switch pet insurance providers to Healthy Paws. I never had to make a claim previously, but my dog recently needed a major surgery. The representatives were great in walking me through the process and ensuring timely processing of my claim. I highly recommend Healthy Paws and will be using them moving forward for any pets I welcome to my family.

Insurer: Healthy Paws

By: Beth

Useful
April 27, 2022

Easy to use

Maybelle was hurt and it was so easy to file and claim , customer service agent was wonderful

Insurer: Lemonade

By: Kecia

Useful
April 27, 2022

efficient service

It is easy to do the claim and you get the money on the same date. Highly recommend this insurance.

Insurer: Lemonade

By: Lingyan

Useful
April 27, 2022

I have read a lot of reviews

I have read a lot of reviews. I have seen the low rating and the high rating reviews. I am troubled by the low rating and the outcry by some owners, whom I believe are great owners that are frustrated. On 2022/04/25 my Shiba, who is 12, had another allergy treatment which was 90% covered. A gentleman asked me how my experience was and I said I was only denied one claim for a luxating patella that was flagged prior to insurance. Ever since then it has been easy. He told me his experience being a little turbulent and I asked if he adopted an older dog, which he said yes to. His dog was 6. For anyone that gets a middle aged dog, understand there is a good possibility there are preexisting conditions. For anyone complaining about the premiums...it is a business. Nothing is cheap. You are hoping that you can be like the 70% of us that don't have anything major occur....and want it to be cheap. For those that experience large bills, the insurance pays off. That is why it is called insurance. If you think you are paying too much, but never get use out of the insurance then you have been fortunate and done your pet a great service. I paid diligently for years with very little to claim. I have made over $5k of claims since October of 2020. I have never had a hassle and haven't had to talk to anyone. My vet submitted claims and my dog received treatment. There is a mindset of setting aside money every month. That is a very thoughtful and responsible thing to do. As I wrote before, this is insurance. You are hoping to be part of the general 70%. In the event that you are in the 30%....and you have something that's not pre-existing like cancer or getting hit by a car, then that also gives you something to think about. I am thankful for the care my dear companion dog is receiving. I know she is getting up there in age and I am beside myself knowing our timeline together is narrowing. My experience with Trupanion is they took cost out of the equation for top notch care. This has increased the quality of my beloved best friends life as she heads into her final chapter. Thank you Trupanion!

Insurer: Trupanion Canada

By: Wicket's Guardian

April 27, 2022

6 stars out of 5

What can I say? Lemonade has been perfect for us. I wish I had signed up even earlier. Timely claim handling and a very user friendly experience.

Insurer: Lemonade

By: Kirt

Useful
April 27, 2022

Super efficient and fast service/response

Claims are handles quickly and efficiently. The claim filing process is very to follow along.

Insurer: Lemonade

By: Gonzalo

Useful
Verified April 27, 2022

Very nice.

Very nice.

Insurer: Trupanion

By:

Useful
Verified April 27, 2022

Great company.

Very quickly respond to claim requests and keep me informed regarding the progress. Very friendly and concerned

Insurer: Trupanion

By:

Useful
Verified April 27, 2022

Very responsive.

Very responsive. Satisfactory service. Extremely pleasant staff interaction.

Insurer: Trupanion

By:

Useful

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