221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to file
Easy to file claims through app. Fast processing and reimbursement.
Insurer: MetLife
By: Kerry
I can't wait for it to be approved
I can't wait for it to be approved. My pet is dying now and I need to use the card now but I can't.
Insurer: Nationwide
By: Amber Hammitt
We are in the first 30 days
We are in the first 30 days. Our vet tech told us this is a good company to have for pet insurance. 💙
Insurer: Trupanion
By: Marcy
difficult to deal with
very difficult on the backend to transfer ownership of the policy
Insurer: MetLife
By: customer
Easy to file a claim
Easy to file a claim, quick payout.
Insurer: Trupanion
By: Julie
Good help
When my pet policy renewal doubled in price, I called Embrace to cancel. Clementine heard me out, found a rate more in line with what we are paying now and voila! I renewed. 5 stars to Clementine in customer service.
Insurer: Embrace
By: Elizabeth Martin
Quick service
Quick service, easy to understand website
Insurer: MetLife
By: Denise
1) We had such a hard time adjusting…
1) We had such a hard time adjusting our billing information after our bank account was hacked. What should have been a relatively easy fix resulted in an unexpected amount of money being drawn out. I’m sure that occurred because your customer service reps do not speak very good English, sorry to say. 2) One if our claims has been tied up for an excessive amount of time because more information was needed even after sending an itemized receipt. There was a note stating our vet’s office had been contacted and yet the claim sat for weeks in the same status until my husband called and insisted the vet be called for clarification while he waited on the line.
Insurer: Spot
By: Barbara Carey-Webster
Fast and accurate responses to claims
Fast and accurate responses to claims. Easy to work with.
Insurer: MetLife
By: Joe Amatangelo