221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claims submission process is very…
The claims submission process is very easy and simple to follow. They communicate updates to you along every step of the process.
Insurer: MetLife
By: Michelle
I had to put a bunch of old claims…
I had to put a bunch of old claims through, and they handled them so well and quickly!
Insurer: Trupanion
By: Stephanie F
Be mindful of the rehab rider
I love Trupanion! However the rehabilitation rider wasn’t clearly communicated to me other than in one email and there is no way to add it after 30 days. I find that practice to be predatory and unfair. There should be a way to add it at a higher premium or a way to appeal and pay back premiums to add the coverage. Everything else has been great so far.
Insurer: Trupanion
By: Juli
Super fast claim processing- wonderful
Super fast claim processing- wonderful
Insurer: Fetch
By: Adam Cady
You are a new partner for me
You are a new partner for me. All interaction is quick & easy .
Insurer: Fetch
By: Patricia
SERVICE IS GOING DOWNHILL
I have been with HP for 14 years. Service has always been spectacular and claims were handled efficiently. As of late, customer service has gone downhill and is declining each day. It takes an average of 3+ weeks for them to respond to a claim. When you call customer service, all you get is, "we're not allowed to discuss anything with you we have to have someone get back to you" and a supervisor never calls. My friends have TRUEPANION for years and have never had an issue. Save yourself the aggravation and stay away.
Insurer: Healthy Paws
By: Jagg
Great staff to get you through claim…
Great staff to get you through claim process and understanding concerns
Insurer: Trupanion
By: Linda VanMarter
Kia is awesome
The agent was knowledgeable, quick, efficient and kind. He answered all of my questions.
Insurer: Nationwide
By: Asia
This time was easily done.
This time was easily done.
Insurer: MetLife
By: customer
Trupanion was very helpful for me to…
Trupanion was very helpful for me to join with my cat they make me feel better knowing that she is in good hands
Insurer: Trupanion
By: Patricia Sweeney