224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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All interactions are handled with professionalism and genuine respect and attention.
Insurer: Spot
By: William Ryder
Process for getting started.
Process for getting started.
Insurer: Pumpkin
By: customer
Our experience was poor with Embrace
Our experience was poor with Embrace. The issue is an overly broad interpretation of any symptom or complaint being used to declare any diagnosis as preexisting. Our 1 dog had been noted by a conscientious vet as being witnessed to lick her vulvar area. She later suffered a urinary tract infection many months later which was excluded from coverage. I don’t know of any dogs that don’t lick in that area so therefore UTI s and their side effects should just be excluded up front. Essentially if you have a conscientious vet you will be left uncovered for years to come. On the issues they occasionally covered they did a passing job. For the most part it is like not having insurance
Insurer: Embrace
By: Frank Lamm
Not worth the cost and uncaring
UPDATE: The company’s request that you call customer service for help with any voiced concerns is a BOGUS and generic copy/paste response. When I called the line, no one had any idea what I was talking about. My favorite thing about Pets Best is that they have a 24 hour line for medical concerns that is staffed by a vet tech. Otherwise, financially- What I have been reimbursed over the last four years has been far less than what I pay in premiums. It would be helpful if they made an effort to remind pet owners that certain exams or interventions are due at a specific time in order for any subsequent illness to be paid for (for example, you need to subject your pet to anesthetic dental cleaning starting at 3 yrs old even if their teeth are fine, because if something ends up happening afterwards then they won’t pay for it. This happened to me after my boy went from healthy teeth to plaque fast, and I was told by an agent that I now need to pay for costly dental cleaning on my own). The prescription formulary list is pretty small, medications are rarely reimbursed. You would fare better saving your monthly premium into an account to use for when you need routine pet care. Anything seriously costly after that can easily be paid back using a service like Care Credit. If you have a holistic pet store by you, their consultations are usually free with the purchase of the products to help your pet- do that replaces the vet line and comes from a healthier approach. Save your money.
Insurer: Pets Best
By: Lauren Tanamá Guatu Anarix
Highly Recommended
I was a little worried after reading a few of the negative reviews for Pets Best, but I had no problems at all. I submitted my paid invoices for my dog's vet visit as well as his subsequent surgery and was reimbursed within a few weeks. I am so glad I decided to purchase pet insurance and definitely recommend Pets Best!
Insurer: Pets Best
By: Stacy
It was fast and simple to obtain…
It was fast and simple to obtain insurance, both home and auto. Documents were received, reviewed and payment schedule set within minutes
Insurer: Sonnet
By: Valerie
Must Have
Pet health insurance is essential. Nationwide covers so much and is is so easy to file a claim. They cover your pet worldwide. The claims are paid in a very timely manner. I highly recommend.
Insurer: Nationwide
By: Candi
Better Life for Doggy Daddy
This is my 5th dog to be insured thru Nationwide, the first that isn't a boxer, a breed that tends to require extra veterinary care. In all cases, knowing that insurance coverage was in force decisions to treat or not to treat was based on what was best for the dog, not how much I would be willing to spend. Having it has made the quality of life better for both dog and human!
Insurer: Nationwide
By: Neal
Easy system and No hassle during…
Easy system and No hassle during registration for home and auto insurance
Insurer: Sonnet
By: Raymond