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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I'm new to really using Trupanion and I've just submitted my first claims.
I'm new to really using Trupanion and I've just submitted my first claims. But the couple of times I've called so far, the reps have been especially nice and helpful. That's very important to me.
Insurer: Trupanion
By: Peter
It's good coverage some of the time.
I would recommend, but I'm still not exactly sure how it works. There seems to be many details I'm not away of. I'm kind of old school, so I wish I had an actual booklet I could thumb through and read about coverage.
Insurer: Trupanion
By: Shannah
Monkeyboo
I was referred and heard good experiences about trupanion
Insurer: Trupanion
By: Mary
Great customer service and great company
Great customer service and great company
Insurer: Trupanion
By: Nelson
Pet health
Excellent service
Insurer: Trupanion
By: Patricia
Great insurance!
Amazing customer service, super easy claim submission, zero complications, fast reimbursement.
Insurer: Trupanion
By: Tanja
While researching for a company to use…
While researching for a company to use for pet insurance your brand came up as highly rated in all of my reviews and matching the criteria I had been looking for.
Insurer: ASPCA
By: Teri
I just signed up
I just signed up, I don't have an "experience" yet. When it's time to use it, that will determine my level of satisfaction.
Insurer: ASPCA
By: Cynthia Printz
Usual pet insurance annoyances, but perhaps the best of them...
After having Healthy paws for 5 years without much of a need for them, my dog began having spinal issues and IVDD surgery twice which I was billed $9k each time! The first time expensing it to Healthy Paws was a little bit of an effort since they do need the official full historical report from your vet before paying anything out. However, the second time was seamless--I had made 5 easy claims up to the point of the surgery and they quickly paid me out each time, all they need is the official invoices. Something important things to be mindful of that may result in disappointment--but I think these are the case with any pet insurance: 1. As far as I know--they do NOT COVER PRE-EXISTING CONDITIONS or VISITATION FEES. The first is a bummer, the latter can rack up without realizing it. 2. Once you make a claim, you can't change your plan, so you're either locked in, or go somewhere else that won't cover any new pre-existing conditions that occurred while covered here. Outside of these, Healthy Paws really has great customer service on the phone every time I've called, and they've paid out quite quickly and efficiently on every claim.
Insurer: Healthy Paws
By: Dave H Lam
Embrace Insurance is a great company
Embrace Insurance is a great company. The reps. were all extremely polite and helpful whenever I called.. All claims were paid. I would highly recommend them. Do yourself a favor and choose them as your pet insurance company.
Insurer: Embrace
By: Steve Trachtenberg