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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Don’t waste your money
I have been with this insurance for 8.5 years. When it was still Pet Plan, I would have recommended it to all pet owners.. in fact I did. Now that it’s Fetch, run as fast as you can and don’t waste your money. The approval or pre-approval process is painful. It takes a ridiculous amount of time to receive anything back. The prices are also atrocious. We have two dogs with this company and the premiums on each dog have almost doubled in the past year. Lastly, my Yorkie has been denied any coverage for a periodontal disease claim. I submitted a dental extraction surgery claim because she has teeth on one side of her mouth that are bothering her and causing her not to eat on that side. This has been a problem before and the two previous surgeries were approved by Pet Plan. Big surprise, Fetch denied this entire claim. Stating it’s “routine” and “preventive care”. My advice for anyone working with Fetch is allow a few of your teeth to rot to the point that you need them extracted and then continue to live with it because your insurance denied you the care that you need. I pay $2000 a year just for my Yorkie to have insurance (which continues to inflate every year). I’m cancelling both dogs plans from this fraudulent company and will just pay out of pocket. If I would’ve done that sooner, I would’ve saved money considering her surgery was only $1500.
Insurer: Fetch Canada
By: Rebecca
My payment was late
My payment was late, they didn't charge me any fees and I paid it online
Insurer: Sonnet
By: Glenda
This was easy to get my pet insurance…
This was easy to get my pet insurance online. I am relieved to know that my pet coverage is in place.
Insurer: Pumpkin
By: Toni
Excellent company
We highly recommended HEATHY PAWS Pet Insurance. It is easy to sign-up and navigate their website...premiums are reasonable and competitive... submitting a claim is extremely user-friendly and reimbursements are handled efficiently and promptly.
Insurer: Healthy Paws
By: Martha Becker
terrible service long claim processing times
terrible service and claims processing. the staff doesn't actually care about the customers they are understaffed they never have any answers as to claim status. you do not strive for the best experience, 7 days before documents are uploaded when emailed to you! managers telling me not to call because asking for status is frustrating is not a good experience. you team does not communicate are and your programmers have given you a terrible system with no status updates it's 2023! level up or go out of business. your company is known as "a joke".
Insurer: Pets Best
By: Kari
Was a very smooth transaction all done…
Was a very smooth transaction all done on line with due diligence on Sonnets part. My pink slips arrived in the Mail quickly. My rate is very satisfactory. I would recommend their service to friends and family. I set up auto pay and it’s been going swimmingly. 5/5
Insurer: Sonnet
By: Elitah Chindabata
Choosing ManyPets for my insurance for…
Choosing ManyPets for my insurance for my 2 pets is one of the best decisions that I've ever made! They are very responsive, friendly and so fast in getting your claims paid. They truly love pets and everyone that works there amplifies it in all their conversations. They always gave us the time and the space to focus on our pets healing while undertaking the financial burdens that come with any surgery. I would recommend ManyPets to anyone bar none, as it is the BEST EXPERIENCE I ever had!
Insurer: ManyPets
By: Geehan Handunge
Grateful for excellent pet insurance
Boudreaux, 3 1/2 years old, is our 5th golden retriever over the past 40 years. We never purchased pet insurance before this one. The reason, our previous golden developed osteosarcoma at age 8 and required hospitalization and an amputation - very expensive and heartbreaking. He died 6 months later - way too young. We got Boudreaux as a pup and signed him up for Healthy Paws Pet Insurance. When he was about 4 months old, he developed a bowel obstruction from eating kelp during a trip to the beach. He required emergency surgery which saved his life. The Healthy Paws online claim process was efficient and clearly delineated. Just 3 weeks ago he became lethargic and developed a fever. Turns out, despite being on Simparica, he had anaplasmosis, a tick-borne disease that caused his platelet count to drop precipitously to life-threatening levels. Because we had insurance, we didn't hesitate to take him in, and good thing we did when we did. He was accurately diagnosed and responded promptly to treatment. Again - Healthy Paws came through. We received a check in the mail just 5 days after the claim was submitted online. Not only that, but we received an email inquiring about his health. We couldn't be more pleased. We highly recommend not only having pet insurance for your beloved pet, but using Healthy Paws. Without insurance, we might have waited too long to take our boy in.
Insurer: Healthy Paws
By: Clement
Smooth enrollment
Was a simple and smooth process online.
Insurer: Furkin
By: Sooky
Service and process fantastic.
Within 48 hours my claim was processed and paid to my account. I couldn't ask for better service for my fur baby. Thank you.
Insurer: Trupanion Canada
By: Diane