224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible customer service, great at avoiding paying claims
I purchased Fetch insurance for my puppy a few months ago. After four or five days of repeated vomiting, I took him in to see a vet. I submitted all the paperwork and a claim online. I was told that because I did not have two years history on my six month old puppy, they could not process my claim. They do not have a customer service number to call, and their chat feature is merely a bot. There is literally no way to get a hold of them. Do not purchase this insurance.
Insurer: Fetch
By: Steven
Terrible customer service, great at avoiding paying claims
I purchased Fetch insurance for my puppy a few months ago. After four or five days of repeated vomiting, I took him in to see a vet. I submitted all the paperwork and a claim online. I was told that because I did not have two years history on my six month old puppy, they could not process my claim. They do not have a customer service number to call, and their chat feature is merely a bot. There is literally no way to get a hold of them. Do not purchase this insurance.
Insurer: Fetch Canada
By: Steven
Every one I've spoken with has been …
Every one I've spoken with has been most helpful Have had several claims over the past 4 years and all have been handled quickly. Couldn't ask for better service
Insurer: Pets Best
By: Clyde Keller
First Time Pet Insurance
So easy to use website and submit claims. Reimbursement time is A+. Couldn't be happier at this point; been enrolled less than a year.
Insurer: Pets Best
By: Vincenzo's Girl
Easy to make a claim
Easy to make a claim. Easy explanations of what’s covered. I’ve been very happy.
Insurer: Pets Best
By: L Douglass
Great cugrrat customer service.
Great customer service.
Insurer: ManyPets
By: Jackie
I am well pleased to have chosen Fetch…
I am well pleased to have chosen Fetch as our pet insurance for my little Yorkie, Ruthie for many reasons. She has medical complications I've never experienced with other dogs. Having this insurance has given me peace of mind to financially move forward in the care she needs for her condition. It has been easy to submit paid invoices and the doctor's notes on line on the Fetch website. Fetch lets me know its received and I can speak to a person if I choose. The insurance payment goes directly into my bank account. The turn around time from submitting a medical claim to receiving funds is timely. I switched my other Yorkie from a different pet insurance company to Fetch. Fetch has been one of the best decisions I've made for my dogs.
Insurer: Fetch
By: Barbara Harmon
Embrace pet insurance makes it less…
Embrace pet insurance makes it less stressful taking our pet to the vet
Insurer: Embrace
By: Greg Lincoln
PetsBest has saved us hundreds of dollars!
On the recommendation of our vet, we purchased pet insurance for our lab-mix puppy. And gracious - are we glad we did! His vet bills in the first year alone have totaled more than $2,000 (our puppy is especially sensitive and accident prone) and PetsBest has been a dream to work with. The process to upload documents is so easy. The customer service team keeps us informed of the process.
Insurer: Pets Best
By: Ginger
ManyPets, ACTUAL insurance
ManyPets, an insurance company that ACTUALLY provides insurance. Swapped to ManyPets after a friend told me about it. Was very unhappy with my current insurance, kept raising rates, hardly covered anything in emergencies. Came to ManyPets, 2 days in had and emergency visit, they covered what the said they would, 1 week after ended up in emergency surgery for a separate issue and they covered the 90% including visit fee. So happy with my experience will recommend to all friends and family.
Insurer: ManyPets
By: customer