215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Happy with Fetch
Easy to follow instructions on app. Turn around for reimbursement was acceptable. Customer service is good.
Insurer: Fetch
By: Pam
Easy and straightforward coverage
This is so much simpler and straightforward than anyone ever led me to believe. Refunds come quickly and any thing that isn’t routine care is covered. Covered two surgeries and multiple ear infections. I will always have this insurance for my dogs in the future.
Insurer: MetLife
By: customer
Website user friendly and informative
Website user friendly and informative. Affordable rates
Insurer: Nationwide
By: customer
A little hard to navigate to enroll in…
A little hard to navigate to enroll in pet insurance but overall satisfaction
Insurer: MetLife
By: Michael Reed
First claim for our new puppy
This was my first claim for my new puppy and it could not have been easier! It was a very stressful time trying to make sure our puppy was okay and after multiple vet and ER visits, it was time to submit the claim and it took me probably 10 minutes. MetLife was so quick to review and provide reimbursement that it made it one less thing to worry about while we made sure our puppy was feeling better. Nothing but great things to say about this experience with MetLife!
Insurer: MetLife
By: Customer
Poor customer service and coding
Claim was coded incorrectly based upon a previous claim from 1.5 years ago. Told I had to appeal the claim by having vet provide additional documentation on claim. Plus I got an attitude from customer service rep.
Insurer: Trupanion
By: Andrea
Submitting claims is easy
Submitting claims is easy, efficiently processed and paid quickly
Insurer: MetLife
By: customer
Very easy to use
Very easy to use, I am thankful for that. No hassles so far
Insurer: MetLife
By: customer
It was very easy to submit claim
It was very easy to submit claim. My invoice had all the information needed & an email was sent to ask what payment type I would like.. the claim was paid quickly . Great service from a trustworthy company.
Insurer: MetLife
By: Denise Owens
Quick response to the vet for our claim…
Quick response to the vet for our claim during a visit
Insurer: Trupanion
By: Andrea