154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 08, 2024

The initial submissions took a while to…

The initial submissions took a while to get done and it seemed like the same information was being asked for multiple times. I too am at fault as I wasn’t sure of their process. The invoice after that was smooth sailing. The response via email was always very prompt. I would certainly recommend them.

Insurer: Embrace

By: Anupam Oberai

Verified January 08, 2024

I can’t be more happy with Spot

I can’t be more happy with Spot! It honestly was the easiest experience I have ever had with an insurance company! I can’t recommend it enough!!

Insurer: Spot

By: Steve Lebrecht

Verified January 08, 2024

You always make it easy

You always make it easy! Thank you.

Insurer: Embrace

By: Tara McBride Capobianco

January 08, 2024

Excellent service

Ky answered all my questions and was very compassionate with our situation with her elderly dog. I appreciate everything she did.

Insurer: Fetch

By: Therese

January 08, 2024

Amazing coverage, but premium goes up quickly!

I have had both my cats on insurance since they were just over a year old, and the rates were very reasonable! In the last year, I have had to make 1 claim for each of them, and I was extremely pleased that in both situations I did not encounter any difficulties or surprises! In both situations, the instructions about the documents I needed to provide were very clear, and I received all the money I expected back in both situations. I'm so glad I jumped on insurance while they were young, because this year one of my cats developed a very fast tooth infection that spread through her whole mouth, and required an extensive dental surgery (which involved a dental surgery that cost over $3,000). I was very pleased when I saw that literally everything pertaining to the surgery (including the diagnostics/tests they needed to run when the infection was discovered) all went toward my deductible and reimbursement. There was not a single surprise or item that wasn't covered and I got my expected 90% reimbursement (after deductible). Highly recommend getting your pets an insurance policy with Fetch as soon as you can! Please be aware that as your pet ages (and as you go making claims), your pet's premium will increase - one of my cat's premium went from $240 in 2022-2023, to $411 in 2023-2024 (after I made 1 $700 for him)... so we will see what happens to my other cat's premium after his year's dental surgery claim...

Insurer: Fetch Canada

By: Daniela Lipovetzky

Verified January 08, 2024

Kristin was so helpful

Kristin was so helpful, answered every question I had and helped me pick the best plan for my pup and I!

Insurer: Trupanion

By: Jacqueline

January 08, 2024

Easy process to submit a claim

I submitted a claim a day after my dog was sick. I received a check about 3 weeks later. The process was easy and I was kept informed throughout.

Insurer: Fetch

By: Claudia Titus

Verified January 08, 2024

Excellent communication

Excellent communication. Easy to understand app for claim reimbursements.

Insurer: Figo

By: Barry Goodman

Verified January 08, 2024

Frustrating and Inefficient

The ultimate issue I've been having is, I have been very responsive to fix issues with my claim, but it seems like Embrace's system isn't very efficient. They're either not receiving my responses, emails, etc. or they're ignoring them. My claim is on hold after I've made multiple attempts to reach out to Embrace to fix the issue. At first it was an issue with my cat's name not being correct which I noted in the claim, responded multiple emails and finally got resolved. Now there's an issue that there was not a complete record of my pet's medical history and I submitted it through the site, responded through email, reached out to a customer service I had previously spoken all to no avail. I just called to try to resolve and Embrace's system is down. It has not been easy!

Insurer: Embrace

By: Elise Harven

Verified January 08, 2024

So far good

So far good. I am getting ready to submit the first claims.

Insurer: ASPCA

By: Kim

Compare top pet insurance providers plans.