154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 09, 2024

Value, user friendly, ease of use …

Fetch was so easy to use the be app makes it easy to upload documents, and track the status.

Insurer: Fetch

By: Caitlin Osborne

Verified January 09, 2024

Customer friendly

Submitting claims is easy and you are actually reimbursed for claims. Other pet insurance companies I’ve had were more expensive, never paid a claim, and made it difficult to submit claims.

Insurer: Spot

By: Tracy Noren

Verified January 09, 2024

Spot is the best pet insurance I’ve…

Spot is the best pet insurance I’ve ever used for the dogs in my life.

Insurer: Spot

By: Katherine

Verified January 09, 2024

Great company friendly and pay claims…

Great company friendly and pay claims quick

Insurer: Spot

By: LaVonna Winslow

Verified January 09, 2024

The best dog insurance 🎉

The best dog insurance 🎉

Insurer: Spot

By: customer

January 09, 2024

Not sure it's worth it

I think more could be done to reimburse the amount, especially with how much is paid to this insurance. We've kept it for now, but I haven't seen a huge benefit yet. We understand the pre-existing condition our dog has limits us from receiving reimbursement, but if we have treated it and are working on preventing it, that should be covered.

Insurer: Fetch

By: Dani

January 09, 2024

They decline to pay all services

They decline to pay all services even if their policy states the do cover it. Paid out $0 for emergency services related to allergic reactions and vomiting despite the policy explicitly stating they cover that and related services. And they want $140/month to insure a tiny puppy. This place is a joke. Charge 4x the alternatives for 0 coverage. Don't waste your time or money. You'd get more insurance by donating your money to homeless.

Insurer: Trupanion

By: Jason

Verified January 09, 2024

Worth it

Overall I am very pleased with this company. They have good customer service, are easy to communicate with and they pay out when they have to. Not cheap but it’s not going to be cheap anywhere. For me it’s worth it.

Insurer: Embrace

By: Jonathan Baker

January 09, 2024

First time using Pets Plus Us insurance, very happy to have them as my provider!

I had a very sick beagle on Christmas eve, and not wanting to wait until after Boxing Day for my regular vet office to be open I had to take Henry to the emergency vet hospital for treatment. We spent 13 hrs there and got home at 12:30am on Christmas Day. Thankfully he was okay after with some medication. I submitted my paperwork on Dec 27th and got my reply from Pets Plus Us on Jan 3/24 with our payment details. Excellent service, very happy I made the switch from Trupanion. Thanks from Tracy and Henry

Insurer: Pets Plus Us

By: Tracy

Useful
Verified January 09, 2024

Pumpkin truly cares about not only the…

Pumpkin truly cares about not only the pets but also the owners. When my cat was going into surgery I had the best conversation with a rep. When my kitty didn't make it out and I had to call back to cancel her insurance the rep. Was extremely helpful and understanding. I was balling my eyes out crying but the rep. Still took the time to comfort me and make me feel better . They even sent me a candle and a note offering their condolences and I didn't even have then for very long, less than a week but they still showed empathy towards me.10/10 will be recommending Pumpkin to anyone I know with a pet and will be using Pumpkin if I ever decide to get another animal ♥

Insurer: Pumpkin

By: Happy customer💙

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