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An Outstanding Pet Insurance Company
It was very important for me to have pet insurance and Spot was recommended highly and so I joined. My experience has been the best I have ever had with an insurance company of any kind. Their rates are more than competitive, their coverage great, and when I have had to call customer service with a question, the people I have dealt with were outstandling. I am highly, highly recommending Spot Insurance.
Insurer: Spot
By: Peter Shaw
Timely payments
Timely payments. Insurance does exactly what you purchase for easily. Straighforward. Customer Service when you call which is rare anywhere anymore.
Insurer: Fetch
By: Chadwick Nower
Great experience so far
So far, the experience has been great. They have covered what I expected them too in accordance to our policy. Claims are reviewed in a reasonable amount of time. Our first claim took a lot of time because they needed a lot of initial docs but since then, it has been as easy as submitting an invoice and medical notes. I'm not sure how if I saved all that much money in the first year but I know I will be glad I have it if/when my puppy ever has a major medical issue. He had a minor emergency recently and it would have been so much more stressful if I had to also worry about the money associated with an emergency vet visit.
Insurer: Fetch
By: Alex Stenman
Great service
I have had insurance on my two dogs Darlie and Chubbs with Embrace since 2020 and just love the company. I get quick responses with questions fast claim payments and when I have to call them I always get a live agent that is very helpful and never made me feel rushed.
Insurer: Embrace
By: Monica
I don’t feel pets best covers enough…
I don’t feel pets best covers enough for wellness. I only carry wellness because it’s needed in order to have emergency coverage. 1/9/24 I appreciate the quick response. I was told by an agent that I needed to carry both. That you for clearing that up.
Insurer: Pets Best
By: Shellie Louis-Ferdinand
Great Response Time
This is the first time I have used pet insurance and it has been a very positive experience. The response to my claim submission and the reimbursement was very fast. Being able to enter claims online and getting direct deposit reimbursement was so efficient. The follow up email inquiring about my dog's recovery was much appreciated.
Insurer: Healthy Paws
By: Patricia
Seems like a scam
Seems like a scam. They sent emails to the Human Society for a month, the Human Society responded that they had nothing other than a rabies vaccine, and then Embrace keeps asking for records and then denied the claim. I would try another insurer.
Insurer: Embrace
By: James
Would Not Recommend - Client of 8 years
I have had Fetch insurance for 8 years - I truly regret that I selected this company. My monthly fees have skyrocketed each year (from initially being under $100 a month) and took such an extreme leap when my dog turned 6 - going up by $200 a month. The only explanation they could provide was that my policy had "too much coverage" (Ie. they don't even offer it anymore) and that at 6 years old my dog (who is a small breed who will easily live over double that) was considered to be a senior. I made some policy changes to bring the monthly cost down to $130 - now today I have a policy renewal email saying it's increased by $100 per month yet again. Do not use this company - make a choice that offers transparency when it comes to how your policy cost may be adjusted/calculated. EDIT: Re Fetch Reply - At no point throughout my review did I say that Fetch has not covered claims (though there have been times when they have not, despite explanations from my vet). And I have spoken with representatives - one of whom candidly acknowledged that because I joined when Fetch was a new company and they no longer offer the level of coverage I initially had, the tactic of raising my monthly rate by over $100 a month at a time is to encourage me to decrease my dogs coverage and effectively force me out of the level of care I have. Given I have made use of my policy during some seriously unfortunate heath issues and given that my dog is only half way through his life, I can only imagine what my policy will become cost wise if it continues to be raised by $100 a month yearly as he actually becomes a senior dog. While Fetch has covered many medical bills (as is the purpose of insurance) I would want to know, if I were a new pet owner looking for insurance, that there is no controlled limit to how much your policy cost can be raised it seems, and that the company would have considered my dog senior at the age of 6.
Insurer: Fetch Canada
By: Mica Heins-Spratt
I am extremely happy with Fetch Pet Insurance …
I am extremely happy with Fetch Pet Insurance!! They do what they say 100% The reimbursement process is very fast for the coverage I chose. I highly recommend Fetch Pet Insurance to anyone who owns a pet!! 5 stars ⭐⭐⭐⭐⭐
Insurer: Fetch
By: derek haagensen
Highly recommend Fetch for pet insurance
This is the first time I have ever purchased pet insurance. I, of course, did not think I would need to use it, but it was recommended to me by the shelter where we adopted our kitten, so I decided to go ahead and purchase it. Unfortunately, I have had many unexpected expenses for the kitten because of a myriad of issues. Fortunately, I got pet insurance, and have been reimbursed by Fetch for these expenses. For the first claim, it took a few tries to make sure I had all of the paperwork and to get it processed, but after that it was super easy! Now I can easily submit a claim and am reimbursed within the time frame they give. I am so glad I have pet insurance through Fetch, and that it's so easy to use! Thank you, Fetch!
Insurer: Fetch
By: Andrea Hartranft