154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,837 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,322 reviews
10,778 reviews
27,466 reviews
14,154 reviews
62,999 reviews
Category with most reviews
This chart shows the distribution of review categories.
The app makes filing claims very simple.
The app makes filing claims very simple.
Insurer: MetLife
By: Jen Miller
I love MetLife pet insurance!
I love MetLife pet insurance! Their customer support when choosing a plan for both my cat and dog was unmatched. They really helped select the perfect plan for us. Reimbursement is so easy through the app! I’ve never had a problem being reimbursed in a timely manner. Absolutely worth the money!
Insurer: MetLife
By: Katie
Enrolled through USAA
Enrolled through USAA. Easy to select desired coverage, premiums reasonable. Since the policy just started no experience with claims or benefits.
Insurer: Embrace
By: Philip
Reliable, responsive provider
We've had metlife pet insurance for at least a couple of years now. Payouts are prompt and consistent, and customer service is very knowledgeable and kind.
Insurer: MetLife
By: Grace
Simple process and fast reimbursent
Simple process and fast reimbursent
Insurer: Spot
By: Sil
If I could give zero stars
If I could give zero stars, I would. We signed up for Embrace Pet Insurance believing it would help when our dog needed medical care, instead, it’s been nothing but a nightmare. After paying over $2,500 in vet bills (for issues Embrace was supposed to help cover), they spent months ignoring my messages and emails. They kept charging us for four full months of “coverage” before finally deciding they wouldn’t cover anything. Our dog was diagnosed with a lipoma (a benign fatty tumor), and somehow, Embrace used that to exclude every single future dermatological condition, including cancer. To make matters worse, they even denied coverage for an acute ear infection, claiming it was related to the lipoma. That’s not only absurd, it’s unethical. I repeatedly emailed and called, and every time they blamed “missing documents” that our vet had already sent multiple times. It’s hard not to feel like this was all just a way to squeeze more money out of us while delaying any real response. We paid hundreds of dollars in premiums for “insurance” that did absolutely nothing. I’ve never experienced such a blatant bait-and-switch. Save yourself the stress and heartache, do not trust Embrace Pet Insurance. They took our money, refused to communicate, and left us with thousands in bills they were supposed to help with.
Insurer: Embrace
By: Alexis Bartschi
Fast response in claim response
Fast response in claim response
Insurer: MetLife
By: Terrence S.
Very easy to submit your bill and the…
Very easy to submit your bill and the turn around is excellent to get reimbursed Would recommend this company to anyone with a pet
Insurer: MetLife
By: Mark or Irene Turner
Very fast turnaround for payments!
Accepted by most vets
Insurer: Trupanion
By: Eleanor M. Dudek, MSN, PMHNP
Great pet insurance company
Great pet insurance company. The website is very easy to navigate, claims are easy to be made and you are reimbursed very quickly. You can also access information about what is covered and not covered very easily. Customer service is caring and competent. We will use Embrace in the future.
Insurer: Embrace
By: Cathy