Great service
Very friendly customer support.
- INSURER:
Trupanion Canada
- POSTED: 01/09/2023
- BY: Alice
- BREED: Poodle-Standard
- AGE OF PET: 0 - 3
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Great Service
We have been with Trupanion for 10 years and any claims that we have made have been looked after in a very timely manner!
- INSURER:
Trupanion Canada
- POSTED: 01/09/2023
- BY: Laurie
- BREED:
- AGE OF PET: 0 - 3
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Pleased
Flexibility of deductible amount.
- INSURER:
Trupanion Canada
- POSTED: 01/09/2023
- BY: Lana
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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second claim with trupanion
claims submission online is extremely easy and the processing time puts all other insurance to shame. don't quite understand how benefits payouts are determined which prevents a 10 rating.
- INSURER:
Trupanion
- POSTED: 01/09/2023
- BY: augustine
- BREED:
- AGE OF PET: 0 - 3
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It was a simple experiance because my Vet was linked into the system.
It was a simple experiance because my Vet was linked into the system.
- INSURER:
Trupanion
- POSTED: 01/09/2023
- BY: Chantel
- BREED:
- AGE OF PET: 0 - 3
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Fast and easy
This was the easiest fastest thing I have ever done in my entire life.
- INSURER:
Trupanion
- POSTED: 01/09/2023
- BY: Angela
- BREED:
- AGE OF PET: 0 - 3
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So many reasons!
So many reasons!!! My dog just had to have emergency surgery for IVDD. So firstly, Iâm sooo happy I have pet insurance in the first place. Your customer service staff are just lovely and wonderful to talk to; they really care and are quite knowledgeable. Also the financial end of jt⦠having to pay the deductible once if anything else occurs regarding the IVDD. Also, you deal with the clinic directly for the majority of the claim. That is such a relief because in this case I was so worried about Molly, and she was my focus. Itâs very hard to focus on other things at that time. And the biggest reason of all⦠you have made it financially possible for people to insure their pets and not have to make that awful choice of euthanasia in the case of something happening.
Thank you for being there for both Molly and myself.
- INSURER:
Trupanion Canada
- POSTED: 01/09/2023
- BY: Andrea
- BREED: Poochon
- AGE OF PET: 4 - 6
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Yâall are the best.
Yâall are the best. Always so kind and professional.
- INSURER:
Trupanion
- POSTED: 01/09/2023
- BY: Lisa
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Your customer service is amazing.
Your customer service is amazing. I have always spoken with understanding and helpful agents. - it is obvious they love animals and really want to help Trupanion clients!
- INSURER:
Trupanion Canada
- POSTED: 01/09/2023
- BY: Joanne
- BREED: Mixed breed
- AGE OF PET: 4 - 6
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