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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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We submitted a claim for one of our…
We submitted a claim for one of our dogs. We received our payment in less than m a week. Awesome service
Insurer: Spot
By: Roger Ruf
Spot covered the expenses for my dogs…
Spot covered the expenses for my dogs back surgery and got me the money back very quickly. I really appreciated the quick response!
Insurer: Spot
By: Suzanne Mckenna
Rapid response and ease of filing the…
Rapid response and ease of filing the claims
Insurer: MetLife
By: Mary Kathryn Thurston
Submitted my bills and was paid very…
Submitted my bills and was paid very quickly. I was very impressed with the process, very easy!
Insurer: Spot
By: Lucinda
Thanks so much for your help
Thanks so much for your help. I always had the best experience dealing with Pets Best.
Insurer: Pets Best
By: Michele
Appreciate the ease of filing claims…
Appreciate the ease of filing claims and the prompt response.
Insurer: MetLife
By: customer
very responsive yet would like policy…
very responsive yet would like policy to cover more
Insurer: Trupanion
By: Darlene
Every time I have had questions about…
Every time I have had questions about claims the representatives have been helpful and patient. My claims are processed quickly and if there are any issues with a claim the communication is quick and all information is given upfront on how to resolve any issues.
Insurer: MetLife
By: customer
Prompt and Provides Quality Support
Having pet insurance has truly been a life-saver. Just knowing that I can submit my claims through Metlife for my pet's care and they handle business promptly, with great communication. I also feel that they care about the health and wellness of my pet by being responsive and prompt whenever I have to contact their customer service department for anything.
Insurer: MetLife
By: Sparkle Kemp