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i called 3 times today and each and…
i called 3 times today and each and every support person was: helpful... Kind... Patient,,, & Understanding.... it was my first time submitting a claim like this and a great experience thanks soooo much
Insurer: Fetch
By: Jill Gaston
costs were covered within days
costs were covered within days
Insurer: Healthy Paws
By: erica torelli
Amazing enrollment experience!!
Amazing enrollment experience!!! (Prod).
Insurer: MetLife
By: David Vindas
I enjoyed the whole process
I enjoyed the whole process
Insurer: Pumpkin
By: Nedda
Denied claim …
I submitted a claim that clearly stated the reason was Ear infection. Someone decided it was Environmental Allergy and denied it. I chatted online and he said send SOAP notes, which I did. Denied again and, per phone call, now they say it was denied due to a Preexisting condition. I've had insurance with them for more than a year. Are they saying she's had an ear infection that long? Really? Now I have to jump through hoops to appeal?? Unbelievable!!
Insurer: MetLife
By: Unhappy Customer
I reviewed earlier and it showed three…
I reviewed earlier and it showed three stars instead of the five I selected.
Insurer: Trupanion
By: Suzanne
Easy claim submission and rapid payments
Easy claim submission and rapid payments
Insurer: MetLife
By: Erick R
Frustrating process to receive claims
Frustrating process to receive claims. They have yet to refund my claims and it's been over 4 months.
Insurer: Embrace
By: Kim Kim
Much better than the main competitor in…
Much better than the main competitor in my experience. Very easy to submit a claim. Felt that they treated us more fairly than I saw with their largest competitor (starts with an F).
Insurer: Embrace
By: Nick C.
Long time Embrace Pet Insurance Subscribers
We have been with Embrace Pet Insurance for years. They have always paid quickly and been a godsend when our dog developed a cancerous tumor (adenocarcinoma). Paid to the maximum when he had radiation treatment. He is doing great! This visit wasn't for cancer, but a different issue and I don't expect any problems!
Insurer: Embrace
By: Ruth Praast Bolejack