154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,308 reviews

4.9
Healthy Paws

10,743 reviews

4.9
Fetch

27,420 reviews

4.9
Trupanion

62,925 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 03, 2025

10 years of coverage!

My 12yo dog has had Trupanion almost her whole life. It has been the best decision we ever made to ensure we are able to pay for her health needs. Highly recommend.

Insurer: Trupanion

By: Jennifer

Verified October 03, 2025

If you love your pet, Get Metlife for their health

We love Met Life pet insurance because they cover most all Vet charges & Metlife is expedient in getting our claim reviewed & paid. Veterinary visits are very expensive so this makes us more welling to take our pet to the vet to keep her healthy for a long time. All our experiences with Metlife pet insurance has been very favorable. We would highly recommend Metlife to everyone.

Insurer: MetLife

By: Gary & Cheryl

Verified October 03, 2025

I feel like MetLife seems to Delay in…

I feel like MetLife seems to Delay in reimbursement of processing. This area needs to be somewhat improved

Insurer: MetLife

By: customer

Verified October 03, 2025

Sending in bills is easy

Sending in bills is easy. They cover everything with a fair copay amount

Insurer: Fetch

By: Joan

Verified October 03, 2025

App is a Mess

Let me start by saying that I have never had an issue with MetLife until recently. The app needs work. When you submit claims for more than one pet it is VERY confusing. After submitting my claim, I couldn’t determine if it submitted/submitted correctly through the app. I had to just email it which was way better for me. Also I was told that because I submitted both claims incorrectly that someone would be in touch within 24-48 hours. It took a week and a half before that happened only because I was persistent.my claims took two weeks to get paid off.

Insurer: MetLife

By: Joy Cooke

Verified October 03, 2025

Easy to use and don't need extra…

Easy to use and don't need extra hassles when dealing pet health care.

Insurer: MetLife

By: Larry M

Verified October 03, 2025

Great customer service

all of the customer service people are kind, patient and wonderfully helpful. They will even stay on the phone with you while you work out issues on line.

Insurer: MetLife

By: Bettina Marks

Verified October 03, 2025

Not worth it

I bought Embrace pet insurance for emergencies and did not add the wellness package. When my dog had a true emergency at two in the morning (throwing up blood and pooping blood), my claim was denied as “wellness.” This has happened every time I make a claim. Without the wellness package they do not seem to cover anything, so I would not recommend this insurance.

Insurer: Embrace

By: SHANNON

Verified October 03, 2025

Hands down the best pet insurance provider !

We love MetLife pet insurance for many reasons. I work at a Veterinary Hospital and see many other insurance companies our clients have for their pets . MetLife is by far the best pet insurance provider out of all of them. I recommend MetLife to all clients looking for pet insurance.

Insurer: MetLife

By: TC

Verified October 03, 2025

Good plan

Good plan, good customer service.

Insurer: MetLife

By: customer

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