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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Love Embrace
Love Embrace! I've had it for my cat for several years.
Insurer: Embrace
By: Victoria Lynn Berdnik-Atkinson
User friendly website
User friendly website. Affordable
Insurer: Embrace
By: Daniel Reasner
Healthy Paws Is the Very Best!
I recommend Healthy Paws every opportunity I get. When you adopt a young puppy into your family you never know what may lie ahead. Teddy is the most loving little dog you may ever meet. Little did we know that our beautiful little boy would develop diabetes later in his life. With Healthy Paws help we are able to provide Teddy with the medical care he needs and deserves. Thank you Healthy Paws!!
Insurer: Healthy Paws
By: BRIANNA UNDERWOOD
I’ve been through a lot of health…
I’ve been through a lot of health issues with my pets and with MetLife. After understanding the process, how to handle uploading the correct claim information & the fluctuation in monthly cost annually I am more comfortable with MetLife pet insurance (way better than progressive).
Insurer: MetLife
By: TCP
Embrace
I changed from Odie and let me tell you Embrace is the Best!!! I haven’t had any problems with them. Thanks Embrace
Insurer: Embrace
By: Vicky Barker Deem
Easy to submit claims and in the past…
Easy to submit claims and in the past have received fast reimbursement.
Insurer: Embrace
By: Joseph Osborne
The best pet insurance company
The best pet insurance company, who not only saved me tens of thousands of dollars during two emergencies, but did not increase my monthly rate after those. They have the compassion that this industry desperately needs.
Insurer: Healthy Paws
By: F Z
Clear and Easy Process!
The representative and the chatbot were able to answer all my questions. The team at Pumpkin made the process seamless and easy to understand.
Insurer: Pumpkin
By: Kingsley
Double Charging for Per Diagnosis Deductible
So, I posted a review about their overinflated pricing and how every year my insurance has gone up by 50% since I've had them for the last 3 years. So, I called them today to discuss my dog's dental procedure, which is partially covered. I had the same procedure done before and paid my deductible, so it should be satisfied, but because I had to increase my deductible to lower the monthly cost due to their inflated increase, I was told that now I have to pay the deductible again. That I have to pay the difference between the last satisfied deductible and the new deductible amount. I satisfied that deductible long before I increased my deductible. I should not have to pay another deductible. I wouldn't have had to raise my deductible in the first place if they didn't increase my insurance rate by 50% year-over-year. They also listed it as a fractured tooth when it was actually enamel hypoplasia, so let's see if they try to make me pay the entire deductible and try to say it's something different because they classified it under the wrong diagnosis in the first place. Also, after my last review, Trupanion responded and asked for my policy number so they could reach out to me, which of course they never did. This is the worst insurance company, and by far the most expensive pet insurance company in the entire United States. Maybe if you live in the country the prices are fine, but if you live in the city, you are being reamed by them. I guess we're being overcharged so that the people that live out of the city can keep their lower rates. Anybody that I referred to them has now left, and after this phone call today I will most likely not be staying with them either. Especially not when I can have a $250 annual deductible, 90% reimbursement, no annual limits, and no extra charge for physical therapy or acupuncture ( I pay an extra $25 a month with trupanion), for $146 a month, which is less than half of what my new rate is, which is $346 a month. And now I'm told I have to pay my deductible again because I had to raise my deductible 6 months after I had a procedure done that satisfied the deductible? I don't even know if that's actually legal, I'm going to file a complaint with the Better Business Bureau if they charge me that extra $75. My insurance is scheduled to renew and go up in November, so I have until between now and then to figure out where I'm going to go, because at this rate, I'm going to be paying $800 a month in insurance within the next 5 years.
Insurer: Trupanion
By: Michele Langley
Healthy Paws made filing a claim simple and easy…
Healthy Paws made filing a claim simple. I was compensated for expenses according to the contract on a timely basis. Their responses eased our anxiety, knowing that we could address our dogs medical issues without further complications.
Insurer: Healthy Paws
By: Jeff Iverson