154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,308 reviews

4.9
Healthy Paws

10,743 reviews

4.9
Fetch

27,420 reviews

4.9
Trupanion

62,925 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 07, 2025

Good catastrophic insurance but becoming unaffordable.

I have been with this company for almost 10 years. At first it was affordable but now my dog's health insurance costs more than my health insurance. The insurance doesn't help with the office visit cost or cost of diagnosing an issue, just treatment which sometimes is included in the office fee. I would like to take my dog to a specialist but between the cost for the office visit, the $250 issue deductible and the monthly premium I keep paying, I am not sure I can afford to continue this insurance.

Insurer: Trupanion

By: Eileen

Verified October 07, 2025

The response was quick and so was my…

The response was quick and so was my refund

Insurer: Trupanion

By: Deborah

October 07, 2025

Nadine was very upbeat and a pleasure…

Nadine was very upbeat and a pleasure to do business with. Her professionalism and her knowledge were helpful and appreciated. She was willing to take whatever time I needed to understand my options. Thank you!

Insurer: Fetch Canada

By: Brenda M

Verified October 07, 2025

Insurance and Reassurance

Trupanion representatives have made the most difficult of times easier by being efficient and extremely caring. The submission process is streamlined and payout very prompt. Thank you for everything you do for our family.

Insurer: Trupanion

By: Ann

Verified October 07, 2025

I work for a veterinary practice and I…

I work for a veterinary practice and I work with many insurances and I must say this is my favorite. I have never had an issues with my claims and they are handled within a couple days. I would recommend this insurance to everyone.

Insurer: Healthy Paws

By: Chris Y.

Verified October 07, 2025

Great pet insurance…

I've been using Healthy Paws for years and they have always been great. Easy filing, quick reimbursement, excellent overall service.

Insurer: Healthy Paws

By: Karen Reilly

Verified October 07, 2025

Hate Insurance till You Need It!

Like all insurance..........hate to have to pay for it till you actually need it. Then, you are sure glad you have it. Pumpkin has been great to work with and prompt on reimbursment.

Insurer: Pumpkin

By: Jeff Stofko

October 07, 2025

Pets Best is Best

Love Pets Best. The turn-around time is very quick. Great insurance company.

Insurer: Pets Best

Veterinarian: West Ashley Veterinary Clinic

By: Sandy

Useful
Verified October 07, 2025

Absolute worst customer service and company ever.

Absolute worst customer service and company ever. I have never left a review before but I can't with this company and want to warn everyone to never use them!!! Shop anywhere else or just put the $150 they're making you pay into a savings account for your dog/cat. You'll probably end up never using it and then just have a treat for yourself. Started paying for pet insurance for my dog as a puppy which started at $50. Today, they have upped it to $150 and I have never even used them. I have given them over $8,500 in the years I have had them and they just up your monthly payment whenever they want and if you want to pay a lower one, they only offer one choice which is, they will make you pay a higher deductible to lower your monthly so it's not really helping at all. Please please please go anywhere else to get pet insurance or again, just put it into a savings so companies like this can't screw you over.

Insurer: Trupanion

By: Kimberly

Useful
October 07, 2025

Great Insurance Slow claims processing

This is great insurance. Easy to use and file a claim. It takes forever to get the claim processed. Literally weeks. But if you can wait to get reimbursed its worth it.

Useful

Compare top pet insurance providers plans.