154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,308 reviews

4.9
Healthy Paws

10,743 reviews

4.9
Fetch

27,420 reviews

4.9
Trupanion

62,925 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 07, 2025

Pets Best Insurance

I have had Pets Best for 3 of my dogs, and so far, the hardest part is submitting the paperwork required. I am glad I have them because I have been able to recuperate money I otherwise would not have been able to. My vet asked about the insurance, and I will give her Pets Best information because they help owners.

Insurer: Pets Best

Veterinarian: Banfield Pet Hospital

By: Louise

Useful
Verified October 07, 2025

Promptness.

Promptness.

Insurer: MetLife

By: Lynda P.

Verified October 07, 2025

Prompt review and payment of my claim

Prompt review and payment of my claim. Easy website to use to submit claims. Very pleased.

Insurer: Healthy Paws

By: Theresa Pelican

Verified October 07, 2025

Our claims were handled timely

Our claims were handled timely. The amount reimbursed followed exactly what they said they were covered. Very pleased!

Insurer: Fetch

By: Debbie Webb

October 07, 2025

Aileen was pleasant and professional

Aileen was pleasant and professional. i’ve spent over $6000.00 with your company to insure my other dog Nala and i’ve never submitted a claim so I was hoping to get a better quote for my second dog Zeus. If Aileen has no discretion negotiating the price then I give her 5 stars. I’m getting less coverage at a higher price for my second dog.

Insurer: Fetch

By: David Compton

October 07, 2025

I think the general rule of thumb is…

I think the general rule of thumb is true that when you really NEED to use pet insurance they're going to find ways to get out of it... I got some of my dog's surgery covered but I had to pay much more out of pocket than I would have expectedd after years of being a client

Insurer: Spot

By: Wyatt Pasadena

October 07, 2025

The app was constantly freezing

The app was constantly freezing. I went to the website, and there was no issue.

Insurer: Embrace

By: Willie Teacher

October 07, 2025

stop asking me to leave a review after…

stop asking me to leave a review after EVERY SINGLE SUBMITTED CLAIM

Insurer: Embrace

By: Jordann

October 07, 2025

disappointment

I filed a claim on August 23, 2025-to date have heard NOTHING except more information was needed about 3 weeks after original claim submitted and after i had to make an inquiry as to status of claim. Information was sent and i have heard nothing so probably canceling shame

Insurer: Embrace

By: Jackie Shreves

Verified October 07, 2025

I love the fact that MetLife keeps in…

I love the fact that MetLife keeps in contact with their customers! I love the communication they have established!

Insurer: MetLife

By: customer Dannica Z.

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